About this role
Corporate Receptionist
We’re looking for an experienced Corporate Receptionist / Front of House professional to join a large, high-profile corporate environment where delivering an exceptional first impression is absolutely key.
This is a busy, high-volume reception operation, welcoming around 1,000 visitors across the building in a typical day, so we’re looking for someone who is confident, polished and able to remain calm and professional while working at pace.
You’ll be part of a dynamic reception team and will be responsible getting to know multiple floors, its requirements and the different responsibilities associated with each location.
About the role As a Corporate Receptionist, you will:
Meet and greet clients and visitors in a professional and welcoming manner, ensuring they are well looked after throughout their time in the office.Provide a consistently high level of service.Work as part of a busy and collaborative Reception and Hospitality team.Manage on-the-day meeting room bookings using the Condeco meeting room booking system.Liaise with the Hospitality team regarding any changes to catering requirements or bookings.Arrange domestic and international courier bookings.Ensure clear communication between Reception, Hospitality and Reservations teams regarding meeting rooms, hospitality requirements and internal events.Ensure all visitors sign in correctly and are issued with the appropriate visitor pass.Maintain accurate visitor records and monitor temporary passes, ensuring these are returned or deactivated when required.Liaise with the Front of House Coordinator regarding visitor and pass requirements.Maintain close communication with the Facilities/CRES team and report any issues promptly.Complete weekly temporary and event pass audits when working on the ground floor.Take photographs of new starters for access passes and forward these to the Front of House Coordinator.Ensure all reception areas are maintained to a consistently high standard, liaising with cleaning teams where required.Assist the Hospitality team with resetting client meeting rooms after meetings.Provide switchboard cover, answering calls for the wider business and ensuring they are directed to the correct teams.Follow company policies and procedures and maintain a high level of professionalism at all times.Be flexible and willing to assist with additional tasks when required.Maintain a polished and professional appearance, ensuring uniform and presentation are always to a high standard.Undertake Fire Marshal training, with the opportunity to become a First Aider. What are we looking for? We’re looking for someone who genuinely enjoys working in a busy, client-facing environment and takes pride in delivering an excellent service.
You’ll ideally have:
Previous experience in a corporate reception, front of house or similar client-facing role.Excellent interpersonal and customer service skills.Strong administrative experience and attention to detail.Excellent verbal and written English.A professional and confident telephone manner.The ability to work independently while also being a strong team player.Excellent organisation and time-management skills, with the ability to prioritise and multitask in a busy environment.A good working knowledge of Microsoft Office.Experience within the service, hospitality or corporate environment would be highly desirable.Full right to work in the UK. The team is looking to move quickly for the right person, and the successful candidate will be joining a hardworking, collaborative environment where high standards and excellent customer service are really important.
If you have experience working in a busy corporate reception or high-volume customer-facing environment and are looking for a long-term opportunity, we’d love to hear from you.
Salary: £33,750