About this role
Job Title: Care Worker/Support Worker
Service R&R and Day Service/Vocational
Location: Harrow/Northolt
Reports to Service Manager/Deputy Manager/Team Leader
Job Purpose:
As a Care worker/Support Worker you will provide and deliver:
Client focused services that support and enable people to achieve, experience and try opportunities that have clear outcomes and enable people to work towards and achieve their own personal goals.
You will give due regard to a client’s absolute right to be in control of and involved in all aspects of their care and support and ensure their privacy, dignity and respect. This will involve working with the client and their support networks and collaborating in multi agency meetings.
Key Responsibilities
Role Specific Objectives - Client Focus
Deliver a high level of care and support in line with clients expressed wants and wishes and in relation to their personal care and health and medical needs. This could include the safe handling, dispensing, administration and recording of medication on their behalf where appropriate and required.Deliver and assist in the design of outcome-based activities and services that meet high standards of support and safetyProvide a range of options available that meets the person-centred needs of each client.Support clients to work towards agreed personal outcomes and goals.Establish clients’ strengths, hobbies, knowledge, skills and experiences and ensure that these form the planning, preparation and evaluation of client’s activities.Support Clients to play an active role within and be part of their local communities.Enable clients to be independent and maintain a healthy lifestyleSupport clients to take risks and be safe in line with their personal risk assessments.Ensure clients receive support to take part in services which may include evenings and weekends. Role Specific Objectives - Working Relationships
Support and enable clients to review their personal goals and outcomes, services and support in a timely manner and contribute to this process by writing effective and timely records.Communicate effectively and professionally with clients, their families and support networks, health and social care professionals at all times.Support and maintain regular suitable contact with client’s parents, other carers where applicable and support networks to promote positive involvement and within Data Protection guidelinesWork in collaboration with all staff to share and promote good practice and continuous improvement. Role specific Objectives - Safeguarding
To attend and undertake appropriate Safeguarding TrainingTo be responsible and accountable for the prevention of harm and abuse, through the delivery of high quality activities and support.To respond appropriately to and report allegations of harm and abuse in timely manner, in line with Seva Care’s Safeguarding Policy and Procedures. Role specific Objectives - Information Governance, Reporting and Recording
To ensure and implement appropriate handling and storing of personal and corporate information in accordance with the Seva Care Group Information Governance Policy and procedures, and in line with GDPR.To write, record and provide appropriate client records and information relating to their care and support, personal outcomes and achievements.To report to in the first instance to your Service Manager any areas of concern, as detailed in the Safeguarding process and in a professional manner. Other Objectives
Continually maintain professional and personal boundaries with all clients, their parents & carers, colleagues and other professionals.Comply, observe and promote the company’s Code of Conduct.Comply with the company’s policies and procedures at all times.Take all reasonable precautions to maintain the health and safety of yourself and others, ensuring that any risks in relation to this are reported and remedial action taken following Health and Safety procedures.Take responsibility for continuous professional development and maintaining an adequate level of knowledge and skills relating to the role.Undertake any other duties that may be required of this role and as requested by your manager (s).Actively support and promote Seva Care Groups business objectives and core values. Qualification and Training
GCSE/O’ Level English & Math’s Desirable
Care Certificate/QCF/NVQ 2 in Health & Social Care. Skills, Knowledge and Experience
Excellent Communication both verbal and writtenGood organisational skillsGood IT skillsAbility to apply learning into practiceAbility to work independently and as part of a teamGood Time keepingWillingness and ability to carry out personal care needs Desirable
Experience of providing person-centered care to people with Social Care needsProven experience of working with diverse communities and understanding of and commitment to equal opportunities and anti-discriminatory practicesPrevious experience of working within the care sector Personal Qualities
Commitment and passion to deliver high-quality outcome-based services to clients is essentialWillingness to undertake all related training and apply learning to practice is essentialAbility to handle difficult situations and conversations whilst maintaining professional and client centered standards is essentialAbility to work independently to be able to use initiative and be innovative.Demonstrable evidence of problem solving, and completion of tasks is essentialTo be competent in following instructions both verbally and writtenTo have a positive attitude with a proactive approach Desirable
Experience of working with multi-agencies and professional networking is desirable Other
Day Service Only-The willingness to undertake the required Driver’s Minibus Assessment to gain a Business License for driving center vehicles, if you already have a driving license This Job Description is neither exhaustive or exclusive and may be subject to change in light of company requirements and the development of services.