About this role
Salary:NJC SCP Pt 35 £46,142 per annum, (Pro rata £27,685) plus 6% employer pension
Location: ASCERT office with hybrid working, Northern Ireland
Working pattern: Part time, 21 hours per week. Fixed term until March 2028 (subject to funding)
About the role
ASCERT is a Northern Ireland charity and one of the best-known providers of services addressing drug and alcohol related issues. We work from bases in Lisburn, Omagh and Belfast, and we are closely involved in shaping policy and strategy at regional and local level.
We are expanding our Regional Service User Network team and are looking for a Service Manager to develop, co-ordinate and manage a regional network of groups and individuals with lived and living experience of substance use. The Network offers support, information exchange, better communication, contacts and advice on good practice. It also gives people a regional voice in planning, delivering and evaluating substance use services across Northern Ireland.
You will report to the Director of Operations.
What you’ll be doing
Developing, co-ordinating and managing the regional service user network
Making sure portfolio KPIs are achieved
Managing the contract and overseeing day-to-day operations
Leading network services, communication and stakeholder relationships
Line managing a project support worker, and over time supporting the management of volunteers
Supervising service staff and volunteers
Managing service performance and quality
What’s on offer
28 days annual leave plus 11 bank and public holidays
Christmas shopping day
Time off for Mental Health Awareness
Time off in lieu policy
Hybrid working options
Competitive employer pension contributions
Investors in People Gold employer
Career development and training opportunities
Staff wellbeing programme
Employee Assistance Programme through Westfield Health Cash Plan
Staff working groups, giving you a say in organisational development
Staff representatives
Staff reward and recognition programme
You may have experience of the following: Service User Involvement Manager, Lived Experience Network Manager, Substance Use Service Manager, Drug and Alcohol Service Manager, Network Manager, Service User Engagement Manager, Community Engagement Manager, Service Development Manager, Peer Support Service Manager, Project Manager Substance Use