About this role
Jewellery Quarter, Birmingham | £12.71 per hour | 37 hours per week | Temporary, 9th november to 3rd January
We're working with a busy business in Birmingham's Jewellery Quarter that needs extra help for the Christmas rush. You'll join their online customer service team, keeping customers happy over the phone and on live chat during their busiest time of year.
What you'll be doing
Answering customer calls with a friendly, helpful mannerReplying to customers on live chat quickly and accuratelyHelping with orders, deliveries and general questionsMaking sure every customer leaves happy, even in the middle of the festive madness! What you'll need
Previous customer service experience, whether from a call centre, retail, hospitality or similarA confident, warm manner on the phoneQuick, accurate typing for live chatsA positive attitude and the ability to stay calm when it gets busyFlexibility to work rotating shifts Hours
This is a 37-hour-a-week contract on a rotating shift pattern, with shifts from either 9am to 5pm or 12pm to 8pm.
Interviews
Interviews will take place on Tuesday 14th October, so apply soon to secure your slot!
Why you'll love it
A great way to earn some extra money before ChristmasA friendly, supportive team in a lively part of the cityEasy to reach by tram, train and bus If this sounds like you, hit apply today, or get in touch with Sean at Katie Bard for a chat.