About this role
Office Angels West End is recruiting on behalf of a prestigious private mental health clinic based on Harley Street. This is an excellent opportunity for an experienced and highly organised Clinical Administrator / Medical Receptionist to join a busy and professional healthcare environment where patient care is at the heart of everything they do.
Clinical Administrator / Medical Receptionist Harley Street, London (Private Mental Health Clinic) £14.40 per hour + holiday pay Temporary Assignment Start Date: Monday 19th October Duration: Approximately 4 weeks Full-Time Hours
The Role
As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience while providing comprehensive administrative support to clinicians and the wider team.
Working Hours
The role operates on a rota basis:
07:45 - 15:4512:00 - 20:001 Saturday per month, 09:00 - 17:00
Key Responsibilities
Front of House & Patient Care
Welcoming patients and visitors in a professional and friendly mannerManaging patient enquiries via phone, email and in personEnsuring a smooth and efficient patient journey throughout the clinic
Administration & Coordination
Managing clinician diaries and booking appointmentsCoordinating patient visits and follow-up appointmentsProcessing payments and maintaining accurate recordsPreparing and sending correspondence, reports and letters to a high standardUpdating and maintaining confidential patient informationLiaising closely with clinicians and colleagues to support excellent patient careAssisting with improving administrative processes and clinic operations
What We're Looking For
Previous experience in a medical administration, medical reception or healthcare support roleExperience within private healthcare would be highly advantageousExcellent communication skills and a professional telephone mannerStrong organisational skills with exceptional attention to detailAbility to thrive in a busy, fast-paced environmentGood knowledge of medical terminology and healthcare processesProficiency using clinical databases and healthcare systems
Why Apply?
Opportunity to work for a respected private healthcare provider in the heart of Harley StreetSupportive, friendly, and professional team environmentOngoing temporary position with immediate startValuable experience within a prestigious private clinicConvenient central London location close to Marylebone High StreetCompetitive hourly rate plus holiday pay
If you're a confident administrator with healthcare experience and are looking for your next opportunity within a leading private clinic, we'd love to hear from you. Apply today for immediate consideration.
Application Process:
To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to
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