About this role
Meetings & Events Manager
Location: South Kensington, London
Hours: Monday to Friday, with occasional evening and weekend flexibility required for major events and client visits
We are looking for a commercially focused Meetings & Events Manager to join a well-established 4-star hotel in South Kensington.
This is a hands-on role taking ownership of the full Meetings & Events booking journey, from initial enquiry and conversion through to planning, operational handover and event delivery.
You will be responsible for maximising revenue across the hotel's meeting and event spaces, building strong client relationships and working closely with Revenue, Food & Beverage, Front Office and other operational teams to ensure every event runs smoothly.
The Role
You will:
Manage Meetings & Events enquiries from initial contact through to confirmation and event deliveryConvert incoming enquiries and identify opportunities to maximise revenueBuild strong relationships with existing clients and encourage repeat businessDevelop new business opportunities and support the hotel's wider commercial strategyConduct client meetings, site visits and hotel show-roundsPrepare proposals, manage amendments and ensure all event details are accurately recordedWork closely with Revenue and operational teams on pricing, availability and event requirementsPrepare and monitor Meetings & Events forecasts and business levelsLead regular meetings covering upcoming events and operational requirementsMonitor client feedback and resolve any issues professionallySupport and develop the Events team while maintaining high service standards
About You
We are looking for someone with previous Meetings & Events experience, ideally gained within a hotel, venue or similar hospitality environment.
You should have:
Strong Meetings & Events and planning experienceA commercial mindset with the ability to convert enquiries and maximise revenueConfidence dealing directly with corporate and private clientsExcellent organisation and attention to detailStrong communication and relationship-building skillsExperience working across multiple hotel departmentsExperience using Opera or a similar hotel/events management systemPrevious experience supporting, supervising or managing a teamA good understanding of the London Meetings & Events marketA proactive and professional approach
This could suit an experienced Meetings & Events Manager, or a strong Assistant M&E Manager / Senior M&E Executive ready to take the next step in their career.
If you have a strong Meetings & Events background and enjoy combining sales, client management and event planning, we would be keen to hear from you.