About this role
Your mission <strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;text-decoration:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:15px;">Indivi</span></strong><span style="border:0px solid;margin:0px;font-style:normal;font-weight:400;text-transform:none;text-decoration:none;font-family:Arial, Helvetica, sans-serif;font-size:15px;background-color:rgb(255,255,255);display:inline;"> is a TechBio company enabling precision and personalised medicine to become a reality in neuroscience research and development. We are going through significant growth and looking for new team members who want to contribute to making our vision — </span><span style="border:0px solid;margin:0px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Arial, Helvetica, sans-serif;font-size:15px;"><em style="border:0px solid;margin:0px;font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-weight:400;text-transform:none;text-decoration:none;">making measurable what is not so</em></span><span style="border:0px solid;margin:0px;font-style:normal;font-weight:400;text-transform:none;text-decoration:none;font-family:Arial, Helvetica, sans-serif;font-size:15px;background-color:rgb(255,255,255);display:inline;"> — a reality. </span> Your profile <span style="font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;">As Product Manager, Platform Operations [Indivi GO / Indivi PRO], you will play a pivotal role in driving product performance, operational excellence, and roadmap execution as our platform enters its next phase of scale and maturity. In this high-autonomy role, you will own the end-to-end delivery of product initiatives, optimise cross-functional execution, and ensure product decisions are guided by data, customer needs, and commercial priorities.</span><br><br><span style="font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);display:inline;"><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:18px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Key responsibilities</strong></span><br><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Delivery & Process Excellence — Map end-to-end product and delivery workflows (e.g. via flow diagrams), pinpoint friction points and bottlenecks across the team’s operating model, and drive them to resolution.</li><li style="border:0px solid;margin:0px;">Data-Driven Decision Making — Define and own the core performance metrics for the product (adoption, cycle time, defect/support load, throughput), build visibility into them, and use them — not intuition — to justify every roadmap decision.</li><li style="border:0px solid;margin:0px;">Outcome-Driven Roadmapping — Shift planning from feature lists to measurable outcomes tied to company OKRs; own prioritization end-to-end and be accountable for the results it produces.</li><li style="border:0px solid;margin:0px;">Commercial Partnership — Work closely with Business Development and Clinical Operations to understand deal and account context, translate commercial priorities and customer commitments into product decisions, and make sure trade-offs account for revenue and partnership impact.</li><li style="border:0px solid;margin:0px;">Requirements & Execution — Translate solutions into clear product requirements and user stories, working hand-in-hand with engineering to ensure high-quality, timely delivery.</li><li style="border:0px solid;margin:0px;">Compliance Integration — Ensure product development processes align seamlessly with quality management systems, incorporating regulatory and documentation standards into the daily lifecycle without slowing delivery down.</li><li style="border:0px solid;margin:0px;">Autonomous, Action-Oriented Execution — Operate independently once direction is set — move on incomplete information rather than waiting for certainty, proactively surface issues, propose solutions, and make the call rather than waiting for direction.</li><li style="border:0px solid;margin:0px;">User & Stakeholder Feedback — Run structured feedback loops (interviews, usability testing, support/ops signals) to keep decisions grounded in real user and stakeholder experience.</li></ul><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:18px;">How we work</span></strong><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Agile/Scrum development cycles tailored for regulated environments.</li><li style="border:0px solid;margin:0px;">Quality Management Systems (QMS) compliant with key standards (e.g. ISO 13485, IEC 62304).</li><li style="border:0px solid;margin:0px;">Process mapping & continuous improvement (Lean-style thinking) to drive delivery excellence.</li><li style="border:0px solid;margin:0px;">User-centered Design and Continuous Discovery processes.</li><li style="border:0px solid;margin:0px;">Cross-functional Collaboration across Engineering, UX/UI, Quality Assurance/Regulatory, and Commercial (Business Development and Clinical Operations) teams.</li></ul><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:18px;">Required qualifications</span></strong><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Education — Bachelor’s degree in Computer Science, Health Informatics, Engineering, Business, or a related field (or equivalent practical experience).</li><li style="border:0px solid;margin:0px;">Experience — 3+ years as a Product Manager, with a proven track record owning a mobile app or a web product (either qualifies), including demonstrated use of data/metrics to drive roadmap decisions, hands-on experience improving delivery processes, and direct experience partnering with commercial teams (Sales, BD, Customer Success, or similar).</li><li style="border:0px solid;margin:0px;">Certifications — Agile/Scrum certifications (e.g., CSPO) are a plus; Lean/Six Sigma or strong analytics credentials are a strong plus; training in medical software standards is an advantage.</li><li style="border:0px solid;margin:0px;">Language — Professional fluency in English (written and spoken).</li></ul><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:18px;">Needed skills</span></strong><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Technical — Product analytics tools (e.g., Mixpanel, Amplitude), process/flow-diagramming tools (e.g., Miro, Lucidchart), and agile management tools (e.g., Jira).</li><li style="border:0px solid;margin:0px;">Soft skills — High comfort operating with autonomy and minimal oversight, a strong bias toward action over analysis paralysis, structured/analytical thinking, ability to turn ambiguity into a clear plan without hand-holding, commercial fluency and comfort speaking the language of revenue and customer impact, rigorous attention to detail, and strong stakeholder communication.</li><li style="border:0px solid;margin:0px;">Industry-specific — Practical understanding of working under structured quality standards (e.g., ISO 13485, IEC 62304) and data privacy frameworks (GDPR / HIPAA), with the ability to navigate rigorous documentation requirements without sacrificing delivery speed.</li></ul><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-size:18px;">Is this you?<br style="border:0px solid;margin:0px;"></span></strong><br style="border:0px solid;margin:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Apply if:</strong><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">You default to figuring out a path forward yourself rather than waiting for one to be handed to you.</li><li style="border:0px solid;margin:0px;">You’ve turned a vague performance or process problem into a diagram, a metric, and a fix — more than once.</li><li style="border:0px solid;margin:0px;">You’ve worked closely enough with a commercial team (sales, BD, customer success) to know how product decisions land on revenue and customer relationships.</li><li style="border:0px solid;margin:0px;">You’d rather ship an 80%-right decision this week and iterate than wait a month for the 100%-right one.</li></ul><strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);">Don’t apply if:</strong><ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">You need a fully-scoped brief before you can start moving.</li><li style="border:0px solid;margin:0px;">You think of “process” and “metrics” as someone else’s job, not core to product management.</li><li style="border:0px solid;margin:0px;">You’ve never had to defend a product decision to a commercial or revenue-focused stakeholder.</li><li style="border:0px solid;margin:0px;">You prefer steady, incremental discovery work over jumping into an already-shipping, fast-moving product.</li></ul>