About this role
Job summary
Responsibility for co-ordination of patient's elective admission.
Responsibility for daily liaison with consultants and surgeons across sites to ensure elective inpatient theatre sessions are consistently booked with maximum utilisation, taking into consideration both clinical urgency and time on the waiting list.
Main duties of the job
The post-holder will be responsible for ensuring that elective theatre lists are compiled and updated on Cerner (or any other Trust systems) and reviewed/signed off by the relevant surgical teams/General Management. Contact patients offering them a choice of admission dates and agree with them the date of admission in line with the Patient Access Policy.
About us
Do you have the drive, resilience and qualities required to work in a fast paced, challenging and busy directorate? Are you self-motivated and enjoy working in a team? If so, then this is the post for you.
We currently have a vacancy for a permanent Access Coordinator within the directorate of Head & Neck.
You will work closely with the Service Manager, Team Lead and clinical teams and will be responsible for managing elective theatre lists as well as supporting the management team to ensure that patients are seen within the national targets for 18 weeks RTT and cancer.
The successful applicant will be a team player; you will be a confident and clear communicator, with an excellent telephone manner and customer service skills.
This is an excellent opportunity to work as part of a dynamic team and to be the first point of contact for your clinicians.
Knowledge of national targets (RTT, cancer and diagnostics) and hospital PAS and EPR systems are essential.
Please contact Salomy Selvarasa - [email protected] for more information.
Job description Job responsibilities
Applicants are strongly encouraged to refer to the full Job Description and Person Specification for comprehensive details of responsibilities, requirements and role expectations.
Person Specification
Knowledge and experience Essential
oExperience in a patient/customer facing role oKnowledge of booking patient appointments data recording system oKnowledge of RTT pathways and targets
Desirable
Experience of working in the NHS
Skills and Abilities Essential
oExcellent communication and interpersonal skills, including a good telephone manner oAbility to prioritise workload and work on own initiative. oAbility to work effectively in a stressful and pressurised environment.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name London North West University Healthcare NHS Trust
Address Northwick Park Hospital
Watford road
Harrow
HA1 3UJ
United Kingdom
Employer's website https://www.lnwh.nhs.uk (Opens in a new tab)