About this role
Job summary
We are looking to recruit a Care Coordinator who will work as part of a multi-disciplinary team in a patient-facing role in the South Primary Care Network. The role will be working within a great team including six Care Coordinators, 2 social prescribers, nine highly skilled Clinical Pharmacists, and seven pharmacy technicians, allocated to each practice. Care Coordinator's working in Doncaster South PCN benefit from the support of a large well established Care Coordinator team who are given protected time to collaborate on a weekly basis.
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.
This role will be based working within TheSouth Primary Care Network.
For information about South PCN, place take a look at our websitehttps://www.doncastersouthpcn.co.uk/
This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the South Primary Care Network
The role will require you to attend various work locations across the South Primary Care Network.
Main duties of the job
The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software, including Excel, Power Point and Word. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.
The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the South Primary Care Network, within various practices in Doncaster to undertake duties including;
Help and support the multi-disciplinary team (MDT) meetings and patient case management
Arranging Weekly Ward Rounds, supporting practices to achieve IIF targets, dealing with referrals, booking and scheduling appointments, and supporting practices with vaccinations.
Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission
Help people manage needs, e.g. answering queries, managing appointments
Assist people to self-manage their health and wellbeing
Support patients to utilise decision aids in preparation for shared decision-making conversations
Further details can be found in the attached job description.
About us
Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.
As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year (pro rata for part time).
PCD are an equal opportunities employer.
Job description Job responsibilities
To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.
To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.
Person Specification
Qualifications Essential
NVQ Level 3 or equivalent level of knowledge in office procedures
Experience Essential
Experience of working under own direction Experience in a patient focused environment Evidence of experience in wide range of administrative systems and software programmes
Desirable
Experience of supporting service improvement Previous experience in NHS/Primary Care/Local Authority role
Skills Essential
Experience of planning and organising complex meetings/agendas Evidence of working with IT systems Evidence of ability to support collation and analysis of data Verbal, written, and interpersonal skills Ability to provide and receive complex information
Desirable
Experience of using a medical software package e.g. SystmOne and EMIS Web Proven track record of effective use of networking and influencing skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Primary Care Doncaster Ltd
Address South PCN
Doncaster
DN4 8QN
United Kingdom
Employer's website https://www.primarycaredoncaster.co.uk/ (Opens in a new tab)