About this role
Create Your Experience of a Lifetime! Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success. Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first). Employee Benefits • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons • MORE employee discounts on lodging, food, gear, and mountain shuttles • 401(k) Retirement Plan • Employee Assistance Program • Excellent training and professional development • Referral Program To Learn More, please review the Benefits Eligibility Summary Job Summary: The Sleigh Host is an integral part of the guest experience, welcoming guests as they begin their journey from the base of the mountain to an unforgettable cabin dining experience. This role combines exceptional hospitality, guest safety, mountain knowledge, communication, and hands-on sleigh preparation to ensure every guest feels cared for from the moment they arrive at the base until they safely return down the mountain after their meal. Sleigh Hosts work closely with the Snow Cat Driver, restaurant host stand, and dining managers to coordinate the safe and seamless transportation of guests between the base of the mountain and the dining cabin. They are responsible for assisting guests with loading and unloading, ensuring a safe and comfortable ride, communicating guest and transportation updates, and creating a warm, engaging atmosphere throughout the journey. Knowledge of Beaver Creek and Bachelor Gulch Mountain is highly beneficial, as Sleigh Hosts serve as an important source of information and hospitality for our guests throughout their experience. Job Specifications: Starting Wage: $12.14/hr - $16.04/hr If hired into a tipped position, guaranteed to make a minimum of $20/hour, inclusive of tips (Add this bullet only for tipped roles) Employment Type: Winter Seasonal 2026/2027 Shift Type: Part Time hours available Minimum Age: At least 18 years of age Housing Availability: No Job Responsibilities: Guest Experience & Hospitality Welcome guests warmly at the base of the mountain and set the tone for their dining experience. Assist guests safely and comfortably as they board and exit the sleigh. Engage with guests throughout the journey by providing friendly conversation, answering questions, sharing knowledge of Beaver Creek and Bachelor Gulch, and helping create a memorable experience. Provide exceptional service in a variety of weather conditions while maintaining a positive, professional, and welcoming demeanor. Help guests feel comfortable and cared for throughout their journey to and from the dining cabin. Assist with guest blankets and other comfort needs during the ride. Guest Safety & Transportation Work directly with the Snow Cat Driver to ensure the safe loading, transportation, and unloading of guests. Maintain awareness of changing mountain and weather conditions and communicate any concerns to the appropriate team members. Assist guests safely on and off the sleigh, including providing additional support in snowy, icy, or difficult conditions. Help ensure an organized and safe arrival and departure at both the base and cabin. Assist with safely transporting guests back down the mountain following their dining experience. Communicate closely with the Snow Cat Driver throughout the evening to coordinate guest movement and ensure a smooth and safe transportation experience. Restaurant & Team Communication Maintain clear and timely communication with the restaurant host stand and dining managers via phone and/or two-way radio . Communicate guest arrivals, departures, and transportation updates to help the restaurant team effectively manage the flow of service. Coordinate with the restaurant regarding late-arriving guests, guests requesting to come up early, or changes to scheduled transportation times . Communicate guest needs, delays, weather-related concerns, or transportation issues that may impact the dining experience. Work closely with the host stand, dining managers, and Snow Cat Driver to ensure guests arrive at the cabin safely and at the appropriate time. Proactively communicate unexpected changes or delays to help ensure a seamless guest experience from the base of the mountain through the completion of their dining experience. Sleigh Preparation & Maintenance Arrive early to prepare the sleigh and guest area before scheduled departures. Remove snow and ice from the sleigh and surrounding guest areas. Apply snow melt as needed to help maintain safe loading and unloading areas. Prepare and organize guest blankets prior to each departure. Ensure the sleigh and guest area are clean, organized, comfortable, and ready for service. Monitor conditions throughout the evening and assist with additional snow and ice removal as necessary Other duties as assigned Job Requirements: Previous hospitality, guest service, outdoor recreation, or mountain experience preferred. Knowledge of Beaver Creek and Bachelor Gulch Mountain is highly preferred. Excellent communication and interpersonal skills. Warm, engaging, and naturally hospitable personality. Strong awareness of guest safety and the ability to remain calm and attentive in changing conditions. Comfortable working outdoors for extended periods in cold, snowy, and windy weather. Physically able to assist guests with loading and unloading and perform repetitive snow and ice removal. Reliable, punctual, and comfortable arriving early to prepare for service. Ability to effectively communicate via phone and two-way radio. Ability to work effectively as part of a team and communicate closely with the Snow Cat Driver, restaurant host stand, dining managers, and cabin dining team. Flexible availability, including evenings, weekends, holidays, and during peak ski season The expected pay range is $12.14/hr - $16.04/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors. In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution. We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers. Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law. Requisition ID 518335 Reference Date: 10/14/2026 Job Code Function: Front of House