About this role
Job summary
Due to retirement after 18 years of service at the practice , we now have a vacancy for a full-time receptionist to join our friendly team.
Working 37 hours per week over 4 days
Days / times are :
Monday: 8am until 6.30pm
Tuesday : 8am until 5pm
Wednesday : DAY OFF
Thursday : 8am until 5pm
Friday: 8am until 6.30pm
You must be fully flexible and willing to share the cover of sickness and annual leave
We offer 5 weeks annual leave plus the bank holidays
For any further information or any questions please email : [email protected] or [email protected]
Main duties of the job
Working alongside our friendly supportive team of receptionists the skills and qualities we are looking for are:
Professional and polite telephone mannerExcellent customer service and care navigator skills.Knowledge of Emis web clinical ( essential).EPS Electronic Prescriptions.Knowledge of Blinx ( desirable but not essential).DocmanAbility to work as part of team .Administrative work
About us
We are a friendly practice consisting of 5 GP Partners, 3 Practice Nurses , 1 HCA 1 GPA, inhouse mental health practitioners and physiotherapists.
We have a Reception team and an Admin team.
Experience of working within a GP practice is desirable
Job description Job responsibilities
The job role will involve Reception duties using Emis Web and covering the main reception desk, answering telephone queries and signposting patients to correct clinician or service.
Issuing prescription requests via EPS .
Docman
Blinx
Other admin duties will involve scanning documents when required.
Person Specification
Experience Desirable
Experience of working within a GP Practice, knowledge of Emis Web is desirable but not essential as training will be given to the right candidate.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Vista Road Surgery
Address Vista Road
Newton-le-willows
Merseyside
WA12 9ED
United Kingdom
Employer's website https://www.vistaroadsurgery.co.uk/ (Opens in a new tab)