About this role
Job summary
Perseid school Health Team comprises Occupational Therapy, Physiotherapy, Speech & Language Therapy and Nursing team. The Admin will be part of the Sutton Health & Care Children's special school health team and the post will sit in Admin. The post holder will support the Perseid health team and the Service Manager and assist with the administration tasks underpinning clinical delivery of care including administration of referrals, managing patient appointments, and signposting of client and professional queries.
Main duties of the job Provide efficient administrative support to Children's Therapies, managing referrals, appointments, and patient records on EMIS. Liaise with families, healthcare professionals, schools, and partner agencies to support service delivery. Maintain accurate and confidential records, manage clinic diaries, arrange interpreters, send appointment reminders, and respond to enquiries professionally. Support general office functions, including filing, scanning, correspondence, minute taking, and staff onboarding. Work in line with policies and information governance requirements, contribute to audits and service improvement activities, attend training and meetings, and prioritise workload effectively to meet service needs
About us
St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).
After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.
At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description Job responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
The recruiting team reserve the right to close this advertisement early once applications reach maximum limit.
Person Specification
Values and Behaviours Essential
oPut the patient first by being happy, helpful, caring, respectful and understanding oAlways take opportunities to improve, encouraging excellence oWork as one team - communicate, collaborate and share oRespect each other by being polite, pleasant and listening
Qualifications and Training Essential
oGCSE grade C or above in English and Maths, or equivalent
Desirable
oSecretarial or administrative qualification
Experience Essential
oPrevious experience of working in an administrative role or office environment in health / social care. oSignificant experience in customer service / patient liaison roles oGood IT skills
Desirable
oPrevious experience of using Emis oWorking knowledge of NHS procedures
Knowledge and Skills Essential
oHigh level customer service oAbility to communicate effectively, appropriately and professionally to patients and staff, and at different levels both written & verbal oAble to work autonomously and as part of a team oGood knowledge of Microsoft packages oAbility to learn a range of systems and processes and apply these consistently
Desirable
oAbility to multitask
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Epsom and St Helier University Hospitals NHS Trust
Address Perseid School
Middleton Road,
Morden
SM4 6SD
United Kingdom
Employer's website https://www.epsom-sthelier.nhs.uk/work-for-us (Opens in a new tab)