About this role
Job summary
Candidates to please note Croydon is currently undergoing transformation into Neighbourhood Centres. This role is currently advertised for the Croydon Assessment and Liaison Team (A&L), however, the successful candidate will be reallocated to the North West Neighbourhood Centre team from 19 October 2026.
Main duties of the job
To have overall management responsibility for the delivery of care within Croydon Community Services in accordance with Trust policies and procedures. To lead a team of professionals and support staff in the delivery of high-quality evidence-based practice, ensuring that regular supervision and appraisals take place. To manage administrative and operational resources in a cost-effective manner, evaluating the standard of service delivered. To co-ordinate multidisciplinary working, maintaining excellent communication and working relationships with all team members, and other services within the Trust and external to the Trust, to ensure effective interface and continuity of care between disciplines and services. The post holder will carry out clinical and managerial procedures to a standard that ensures safe and effective care and complies with the relevant Code of Professional Conduct.There is an expectation that the post holder will place the needs of service users at the centre of care delivery.
About us
South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as 'good'.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone's potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Qualifications Essential
A recognised degree in Mental Health Nursing, Social work or Occupational Therapy (A) Registered Nurse-Mental Health or other professional registration such as Occupational Therapy & Social Worker (A)
Desirable
Management course. Master level qualification
Experience Essential
oExperience of managing a caseload oExperience working in a community mental health service oExperience of providing clinical and managerial supervision and annual appraisals oExperience of managing clinical practice in a mental health service Experience of conducting Biopsychosocial assessments of Service Users with a range of mental health needs.
Desirable
Experience of managing conflicts Experience of investigating and responding to complaints oPrevious experience in a team leader role oExperience of conducting safeguarding enquires under the Care Act
Knowledge / Skills Essential
oWorking knowledge of all relevant legislation associated with acute mental health care, oExperience of conducting clinical audits oExperience of reviewing Datix and completing Fact Finders Understanding of KPIs Knowledge and expertise in the management of complex risk and crisis
Desirable
o Knowledge of performance management procedures oKnowledge of PSIRF framework
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name South London and Maudsley NHS Foundation Trust
Address Jeanette Wallace House
1 Edridge Road
Croydon
CR0 1FE
United Kingdom
Employer's website https://www.slam.nhs.uk/ (Opens in a new tab)