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Service Administrator @ We Are With You

GBOnsiteFull-timeJob reference B0236-26-0273
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About this role

Job summary

Join us as a Service Administrator in Lincoln.

Our team based at HMP Lincoln are seeking an experienced Administrator, to provide a comprehensive and efficient administrative service. Do you thrive in a busy environment, having a wide range of different administration tasks to juggle and lots of different people to meet and support? If so, then this could be the role for you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Please use the linked job description to support your application.

Closing date: Sunday 25th October 2026. Please note that this advert may close early should sufficient applications be received, so early application is advised. Please include a cover letter with your application, outlining how you feel you meet the requirements of the role.

Main duties of the job

We are seeking a motivated and organised Administrator to support our busy community drug and alcohol service. This is a key role providing essential administrative support to ensure smooth service delivery. Youll be responsible for managing referrals, maintaining accurate records, and supporting team communications. We have many clients to support so a smooth-running administrative team is crucial to us achieving our aims each and every day. There's great variety in this role ranging from greeting clients, minuting meetings, maintaining our data quality to processing assessments and providing clinical administrative support.

The role is part time, working 20 hours per week. This is spread across Monday to Friday working 4 hours per day. The salary for the role is £26,250 per annum pro rata.

About us WithYou provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Job description Job responsibilities

Please see the linked job description and person specification for more information on the role and its responsibilities.

Person Specification

Experience Essential

The ideal candidate will have excellent attention to detail, strong IT skills, and a commitment to supporting vulnerable individuals. You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

We'd be excited to see the following in your application:

experience of providing great administrative support in a busy environment the ability to communicate effectively with a wide range of people to be confident working in a team environment and able to work collaboratively a good level of Maths and English (verbal and written) to be organised, able to manage and prioritise your time and deal with changing and conflicting demands with ease good analytical skills with an eye for detail a can do, positive attitude excellent IT skills, including database management and be comfortable using digital media

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name We Are With You

Address

Lincoln

LN2 4BD

United Kingdom

Employer's website https://www.wearewithyou.org.uk/ (Opens in a new tab)

Skills

AdministrationHealthcareNHSPermanent

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