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Pathway Coordinator (Medical Secretary) @ University Hospitals of Derby and Burton NHS Foundation Trust

GBOnsiteFull-timeJob reference C9320-26-1039
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About this role

Job summary

We have two posts available including a full time post at 37.5 hours per week (Monday - Friday 09:00 - 17:00) and a part-time post at 22 hours per week (days to be agreed with successful candidate)

We are looking for flexible individuals to work as Pathway Coordinator within the Oncology Secretary team at Derby.

Responsibilities of this role will include administration support for the Oncology team. This will involve typing clinical correspondence, taking phone calls from patients to discuss concerns and queries, managing new patient referrals and appointments, booking and changing of appointments and other office duties associated with the Oncology Secretarial team.

The Oncology service is delivered across the Royal Derby Hospital and Queens Hospital Burton. The role will involve working at both Derby but may include cover across sites.

This post may require cross-site working

Main duties of the job

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are excellent typing skills and strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holder may need to cover other colleagues and changing working from home arrangements at short notice.Applicants should have demonstrable experience of working in a busy secretary environment and have call handling experience. Applicants must be experienced in using NHS IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management.

Closing date of applications: 21 October 2026

Interview date: 3 November 2026

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

Development opportunities, both professional and leadership development On-going support from recruitment to when you join our team and beyond. Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes Key Facts:

We see on average 4810 OP appointments a day. We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week. An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country. Our hospitals admit an average of 195 emergency patients daily. Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres. We are one of only 7 Trusts nationally with more than 50 operating theatres. We carry out more than 140 elective procedures each working day. UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Job description Job responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AIgenerated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipSkilled worker: Health and Care Visa | NHS Employers

Important visa information: Due to UK Home Office immigration rule changes effective from 22 July 2025, applicants sponsored under Occupation Code 6131 (Nursing Auxiliaries and Assistants) may not be eligible to bring dependants under the Skilled Worker route if their Certificate of Sponsorship is issued on or after this date. Applicants are responsible for understanding how these rules apply to their individual circumstances. The Trust cannot provide immigration advice. Further information is available on the Skilled Worker visa: Your partner and children - GOV.UK

Your application (for shortlisting purposes) is assessed based on the Person Specification in the job advert (below).

Skilled worker: Health and Care Visa

Read about the Health and Care Visa for employing overseas nationals (excluding Irish citizens) under the points-based immigration system.

Person Specification

Education, Training and Qualifications CPD Requirements Essential

A good standard of English at O Level/GCSE or equivalent customer service experience

Desirable

Typing qualification or equivalent experience

Experience & Knowledge Essential

Demonstrable experience of working in a patient care environment Knowledge and understanding of NHS secretarial duties Demonstrable experience in an NHS administration role

Desirable

Experience of working in a medical secretary team Experience of managing new patient referrals

Skills and Ability Essential

To be able to demonstrate organisational skills To be able to demonstrate the ability to work towards deadlines To be able to demonstrate the ability to work on own initiative To be able to demonstrate advanced level of IT literacy with experience of using a range of IT applications including word and excel

Desirable

Ability to plan and delegate within the team and manage day to day workload

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name University Hospitals of Derby and Burton NHS Foundation Trust

Address Royal Derby Hospital

Uttoxeter Road

Derby

DE22 3NE

United Kingdom

Employer's website https://www.uhdb.nhs.uk/ (Opens in a new tab)

Skills

HealthcareFoundation TrustNHSPermanent

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