About this role
As an Employee Relations Specialist, your role it to deliver consistent and reliable employee relations support. This role ensures the smooth execution of operational processes that underpin fair and compliant workplace practices. By resolving routine employee queries and supporting the administration of case documentation, the role upholds the integrity of employee relations procedures and contributes to a positive workplace environment. Working within established frameworks, it addresses day-to-day issues and escalates exceptions to management, ensuring risks are identified early and handled appropriately. Outputs from this role enable the Business Operations Team to maintain regulatory compliance and operational continuity, supporting broader HR objectives through accurate and timely service delivery to immediate stakeholders.
On a day-to-day basis, you will support the delivery of a professional and effective employee relations service across the Emirates NBD Group, acting as a key point of coordination for employee relations matters including grievance, disciplinary, conduct and Speak Up cases. You will assist in managing the end-to-end administration of cases, including scheduling meetings, maintaining case records, preparing documentation, supporting investigations, drafting correspondence and ensuring timely case closure. Working closely with HR Business Partners and business stakeholders, you will provide guidance on employee relations policies, procedures and case management processes, while escalating sensitive or high-risk matters to senior team members where appropriate. You will be responsible for maintaining accurate and confidential employee relations records, ensuring all documentation is complete, compliant and readily available to support audits, investigations and regulatory requirements. The role will also support the management of core employee relations processes, including disciplinary, capability, appeal and related governance activities. You will contribute to the preparation of employee relations reports, analyse case trends and recurring themes, and provide insights that support informed decision-making, process improvements and effective risk management. Working alongside the Head of Employee Relations, you will help identify opportunities to enhance systems, strengthen controls and improve the overall employee experience while ensuring the highest standards of confidentiality and data privacy are maintained. This position offers an excellent opportunity for an early-career HR professional to develop expertise in employee relations, workplace investigations, policy application, compliance, reporting and stakeholder management within a dynamic and highly regulated banking environment
Bachelor's degree in Human Resources, Business Administration or a related discipline. There has never been a better time to join Emirates NBD! We are one of the region's most recognised banking brands, leading the way in innovation and digital transformation while continuing to grow across the UAE and international markets. At Emirates NBD, you will have access to world-class learning and development opportunities, enabling you to build your expertise and accelerate your career within a dynamic and supportive environment. We offer a competitive rewards package, comprehensive benefits and a flexible work environment that empowers our employees to achieve both personal and professional success.