About this role
The Role The APAC AI Director will support the build out of our APAC AI capability as a core growth engine of the business, transforming how insurers operate across pricing, underwriting, claims, reserving, and financial reporting.
This is a commercial role accountable for:
• Support in selling AI transformation programmes. Providing AI domain expertise and working with consultants • Designing AI workflows to support WTW propositions • Embedding AI into live client workflows • Scaling repeatable, high-margin delivery • Driving AI adoption across all client propositions • Upskilling capabilities for AI workflow design and build Client:
• Lead end-to-end AI transformation engagements across: • Pricing optimisation • Underwriting decision support • Financial reporting • Claims automation and triage • Reserving • Predictive analytics • And other client use cases
• Develop flagship use cases that anchor client conversations Proposition & go to market:
• Equip colleagues and client leaders with practical AI sales tools and propositions • Elevate the firm’s external position through thought leadership and client impact • Feed into the global development of proprietary AI-enabled capabilities, based on proven client demand • Participate in internal AI builds that will improve consultant productivity People:
• Drive AI adoption across the firm • Every proposal includes AI elements • Teams are trained on practical AI application • Support reskilling to train teams to deliver AI consulting projects
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The Requirement
• 10+ years of experience in insurance consulting, insurance operations, analytics, data science, digital transformation, or AI-enabled business transformation. • Proven track record leading large-scale transformation programmes within: • General Insurance • Life Insurance • Reinsurance
• Ideally have strong consulting experience • Demonstrated experience delivering AI, machine learning, advanced analytics, or automation initiatives that have generated measurable business outcomes. • Experience selling and delivering complex consulting engagements valued at senior executive and board level. • Understanding of insurance value chains including: • Pricing and rating • Underwriting • Claims management • Reserving • Financial and regulatory reporting • Distribution and customer servicing
• Experience working with C-suite stakeholders including CEOs, COOs, CUOs, CFOs, Chief Actuaries, Chief Data Officers, and Chief Transformation Officers. • Experience within a leading consulting firm, insurance advisory practice, insurtech, or digital transformation consulting business. • Exposure to Generative AI, Agentic AI, workflow automation, AI-enabled decision support, and enterprise AI deployment. AI is increasingly being embedded directly into underwriting support, claims automation, customer communications, pricing decisions, and workflow orchestration. Equal Opportunity Employer