About this role
To manage foreign worker documentation, permits, renewals, welfare, and related government requirements, ensuring compliance with applicable procedures and timely coordination with internal teams and external agencies.
• Manage visa and work permit applications, renewals, and follow-ups with Immigration. Ensure workers’ permits and visas remain valid and begin renewal processes at least four months before permit expiry. • Purchase FOMEMA medical examination forms and coordinate medical appointments. • Apply for foreign worker compensation insurance and assist with claims. • Prepare resignation and exit documents, including Check Out Memos (COM) and Security Bond documents. Submit required documents to Immigration and notify JTK of resignations. • Report foreign worker accidents to JTK within 10 days and assist with related insurance claims. • Prepare contract extension appraisals and renewal documents. Discuss renewal decisions with the HR Manager and submit the required applications. • Scan and rename passport documents for renewal applications. • Apply for Special Passes at Immigration when required. • Coordinate worker repatriation, advise supervisors on workers’ final working days, arrange flights, and organise transport from Johor Bahru to KLIA. • Prepare and manage documentation for foreign worker recruitment and other government requirements. • Liaise with agents, FWCMS, Immigration, JTK, and KDN on applications, worker arrivals, and clearances. • Maintain accurate foreign worker records and databases in hard copy and digital formats, keeping electronic files organized in the designated shared drive. • Manage workers’ dormitories and conduct regular audits. • Support the HR Manager with inquiries about foreign worker discipline, grievances, and workplace counselling. • Assist with investigations involving foreign workers as required.
• Diploma/bachelor’s degree in business administration or a related field. • Minimum 3 to 5 years of relevant working experience. • Computer literate with proficiency in Microsoft Office applications. • Good communication and interpersonal skills.