About this role
As a Specialist Sales & Marketing Operations, you will be a vital part of our team, driving the success of our sales and marketing strategies. Your expertise will be instrumental in overseeing and enhancing the operational aspects, ensuring a seamless and productive environment. This role offers an exciting opportunity to contribute to the overall growth and success of Hilton Resorts Corporation.
• Manage and calculate Spiffs/STIs to incentivize and reward sales teams, boosting performance. • Process Spark points for positive customer reviews, encouraging a culture of excellence. • Accurately code and process invoices, ensuring timely payments and maintaining financial records. • Develop and implement streamlined sales and marketing operational processes, enhancing efficiency. • Monitor and analyze sales and marketing data, identifying trends and areas for improvement and optimization. • Collaborate closely with the sales and marketing teams, understanding their needs and providing effective operational support. • Ensure compliance with company policies and procedures, maintaining a professional and ethical work environment. • Stay updated on industry trends and best practices, suggesting innovative solutions to enhance our operations. • Provide regular, data-driven reports and insights to management, offering recommendations for strategic decisions. • Assist in the development and execution of strategic sales and marketing plans, contributing to the achievement of business goals.
• Bachelor's degree in Business Administration, Marketing, or a related field, with a strong academic background. • Minimum of 2 years of experience in sales and marketing operations, demonstrating a proven track record. • Exceptional analytical skills, with the ability to interpret complex data and make informed, strategic decisions. • Excellent organizational skills and a meticulous attention to detail, ensuring accuracy in all tasks. • Proficiency in CRM systems and MS Office suite, with a willingness to learn and adapt to new technologies. • Knowledge of industry-specific software and tools is highly advantageous, showing a commitment to staying updated. • Ability to work independently, manage multiple projects, and prioritize tasks effectively in a fast-paced environment. • Strong communication skills, both written and verbal, enabling effective collaboration and relationship-building. • A proactive, solution-oriented mindset, approaching challenges with creativity and a results-driven approach. • Excellent teamwork and collaboration skills, with the ability to foster positive working relationships.