About this role
Position : Sigma Account Service -
Location : Mumbai BKC
Handling Account Opening, Account maintenance, Term deposit requests,
CMS setup documentation (new clients/modification for existing clients),
Escrow accounts creation, handling CMS client queries etc., through client interaction
Ensuring delivery of quality service to clients
Ensuring customer requests/queries are attended to and resolved within TAT
Coordination with stakeholders like RPC, CMS Setup, CMS Ops, PSM, RM,
LCC, BSG, IT etc. to speed up customer requests and resolve issues
Additional Skill Set Required: Should have knowledge about Nodal Account/ Escrow Account
Ability to work under pressure in a dynamic environment
Should have eye for detail &; be meticulous
Strong communication (Oral and Written) &; Networking Skills