About this role
Key Responsibilities
• Manage end-to-end operations relating to Cyber and Non-Cyber Statutory Notices received across the Bank. • Ensure timely review, validation, processing, and closure of notices in line with regulatory and legal requirements. • Act as the primary point of contact for internal stakeholders, law enforcement agencies, legal teams, compliance, and business units. • Monitor adherence to prescribed TATs, productivity, and quality metrics. • Drive governance and process controls to ensure zero regulatory breaches. • Lead investigations and escalations related to high-priority statutory notices. • Ensure accurate maintenance of records, documentation, trackers, and audit trails. • Identify opportunities for process improvement, automation, and digitization. • Prepare MIS, dashboards, management reports, and regulatory submissions. • Handle internal and external audits, compliance reviews, and regulatory inspections. • Manage team performance, workforce planning, coaching, and employee development. • Collaborate with technology teams for system enhancements and process efficiencies. • Ensure implementation of risk and control frameworks within the function.
Desired Candidate Profile
• Graduate/Postgraduate from a recognized university. • 8–12 years of experience in Banking Operations, Statutory Notice Handling, Regulatory Operations, Compliance Operations, Legal Operations, or Similar Functions. • Strong understanding of cyber notices, regulatory notices, court orders, summons, attachment orders, and law enforcement requests. • Experience in managing teams and driving operational excellence. • Strong stakeholder management and communication skills. • Knowledge of banking regulations, compliance requirements, and operational risk management.
Proficiency in MS Excel, PowerPoint, and MIS reporting.