About this role
Key Responsibilities
• Oversee end-to-end operations for Equity, Debt, Mutual Funds, IPO, Demat, Corporate Actions, and Custody-related processes. • Drive operational efficiency, productivity enhancement, and process transformation initiatives. • Ensure adherence to regulatory requirements prescribed by SEBI, Exchanges, Depositories, and internal compliance guidelines. • Monitor transaction processing, settlements, reconciliations, exception management, and risk controls. • Lead process reviews, audits, compliance assessments, and closure of audit observations. • Manage operational risks through strong governance, controls, and escalation mechanisms. • Collaborate with Business, Technology, Compliance, Risk, Finance, and external stakeholders for process enhancements. • Drive automation, digitization, and straight-through-processing (STP) initiatives. • Monitor service levels, MIS reporting, productivity metrics, and operational KPIs. • Handle customer escalations and ensure timely resolution of critical issues. • Lead, mentor, and develop a large operations team while driving employee engagement and performance management. • Support strategic projects, new product launches, and regulatory changes impacting operations.
Eligibility Criteria
• Graduate/Post Graduate in Commerce, Finance, Banking, or related discipline. • 10-15 years of experience in Capital Market Operations with strong exposure to settlements, clearing, custody, reconciliations, and regulatory reporting. • Proven leadership experience managing large teams and multiple processes. • Strong understanding of NSE, BSE, NSDL, CDSL, SEBI regulations, and capital market products. • Experience in process automation, transformation, and operational excellence initiatives. • Excellent stakeholder management, communication, and people management skills.
Key Competencies
• Leadership & Team Management • Capital Market Domain Expertise • Risk & Control Management • Regulatory Compliance • Process Improvement & Automation • Problem Solving & Decision Making • Stakeholder Management • Strategic Thinking & Execution