About this role
Clinical Manager – Assistive Care State Programs | Jersey City, NJ Salary: $92,000–$98,000 annually
Schedule: Full-time, exempt | Monday–Friday | 8:30 a.m.–5:00 p.m. | Flexibility for occasional extended hours | Primarily office-based with local field visits
Benefits: PTO, comprehensive medical, dental, vision, life insurance, 401(k) match, Employee Assistance Program, and tuition reimbursement
BAYADA HOME HEALTH CARE is seeking a full-time Clinical Manager for our Jersey City Assistive Care State Programs office in Jersey City, NJ. This role supports clients receiving state-funded home care services throughout the local community.
Our Assistive Care services help clients safely remain at home by providing personal care, companionship, and support with activities of daily living (ADLs). As Clinical Manager, you will lead caregivers and field staff, support client and family relationships, and help ensure services are delivered with compassion, excellence, and reliability.
This is a highly visible leadership role at the center of client experience and caregiver engagement. You’ll partner closely with the office team to manage changing priorities, support service quality, address client and staffing concerns, and help the office continue serving more people in need of care.
What you’ll do
Lead, mentor, and support a team of caregivers, including HHAs and CNAs, and other field staff
Oversee client services, including onboarding, care plan development, service coordination, and ongoing delivery of care
Conduct client assessments, supervisory visits, service check-ins, and occasional field visits
Build strong, trusting relationships with clients and families
Respond to and resolve client, family, caregiver, and staffing concerns with professionalism and urgency
Partner with scheduling and office leadership to support staffing, coverage, and reliable service delivery
Ensure services align with client needs, care plans, BAYADA policies, state regulations, and documentation standards
Review service quality and follow up on incidents, complaints, missed services, and performance concerns
Support caregiver engagement, accountability, coaching, and performance development
Participate in recruiting, interviewing, hiring, onboarding, and orientation of field employees
Collaborate with referral sources, families, caregivers, and internal teams to promote client satisfaction
Support quality assurance and performance improvement initiatives
Help maintain accurate client and employee records and timely documentation
Contribute to office growth through excellent service, strong relationships, and a positive reputation in the community
Model The BAYADA Way and foster a respectful, team-oriented, mission-driven culture
Participate in the on-call rotation as needed
What you bring Required
Bachelor’s degree with at least 2 years of relevant experience; or an associate degree with at least 3 years of relevant experience
Experience in healthcare, home care, human services, case management, or service operations
Prior leadership or supervisory experience in healthcare, human services, or a service-based environment
Strong organizational, communication, relationship-building, and problem-solving skills
Ability to manage competing priorities in a fast-paced office and field environment
Comfort using computer systems for documentation, communication, scheduling, and reporting
Commitment to BAYADA’s mission and The BAYADA Way of compassion, excellence, and reliability
Preferred
Experience in Assistive Care, personal care, private duty, or home care services
Experience working with Medicaid, state-funded, or state waiver programs
Experience managing caregivers, scheduling services, or coordinating field staff
Experience with client assessments, care plans, service authorizations, or quality assurance
Knowledge of local community resources and service providers
Fluency in Spanish and the ability to communicate effectively with Spanish-speaking clients, families, and caregivers
Why join BAYADA
Lead a mission-driven service line that helps clients remain safely and comfortably at home
Make a meaningful impact for clients, families, and caregivers in your community
Join a supportive, values-based nonprofit organization
Build relationships with clients, families, referral sources, and field employees
Access ongoing training, mentorship, and career growth opportunities
Work alongside a collaborative office team that values compassion, accountability, and excellence
Enjoy PTO and a comprehensive benefits package
Grow your career as a Clinical Manager within BAYADA’s Assistive Care State Programs practice
Benefits BAYADA HOME HEALTH CARE offers a comprehensive benefits plan designed to support employees with health plan options, flexibility, and long-term financial security. Learn more at https://www.bayada.com/benefits.
Benefits may include:
Medical, dental, and vision coverage
Paid holidays, vacation, and sick time
401(k) with company match
Employer-paid life insurance
Employee Assistance Program
Tuition reimbursement
Additional voluntary benefits and support programs
Apply If you are a Spanish-speaking leader who enjoys supporting people, solving problems, and building strong relationships with clients and caregivers, we’d love to connect with you. Join BAYADA as a Clinical Manager and help ensure that clients receive dependable, compassionate support in the place they call home.
#LIRX
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.