About this role
Job Title: Customer Care Coordinator - Order Processing
Location: Royston
Salary: £26,000 - £30,000
Contract: 6-month Fixed-Term Contract
Working Pattern: Full-time (Office Based)
An established and growing organisation is looking for a proactive and detail-oriented Customer Care / Processing Coordinator to join its central operations team on a 6-month fixed-term contract. The role supports customers throughout their journey, from enquiries and quotations through to order processing and aftersales care.
Key Responsibilities:
Process customer orders and prepare accurate quotationsKeep customers updated on deliveries, stock and proof of deliveryLiaise with warehouse partners and support the sales teamProvide product support and handle aftersales queriesMaintain accurate records and keep internal systems up to date Candidate Requirements:
Previous experience in customer service, administration or order processingExcellent organisation, communication and attention to detailConfident telephone manner and good IT skillsGood understanding of UK geography and travel planningProactive, positive and able to work well independently and within a team Please apply via the advert or contact Megan at Eclectic Recruitment for more information.
We endeavour to reply to every candidate, every time, but if you haven't heard back within 10 days, please understand that you have unfortunately been unsuccessful for this position, or the position has been filled.