About this role
Job summary
An exciting opportunity has arisen for an experienced operational leader to join the Clinical Support Services Division of Chelsea and Westminster Hospital NHS Foundation Trust in the role of Head of Diagnostics. This role will be cross-site, with time to be spent at both of the Trust's hospitals.
We are seeking an experienced, dynamic and compassionate senior operational leader to lead our Diagnostic Physiology and Medical Photography services across Chelsea and Westminster Hospital and West Middlesex University Hospital. This is a key leadership position within Diagnostic physiology and medical photography, providing the opportunity to shape and transform a diverse portfolio of healthcare science services at a time of significant development, increasing demand and service transformation.
Main duties of the job
The successful candidate will be expected to demonstrate:
Visible and credible senior leadership Strong operational management and grip A detailed understanding of NHS performance and diagnostic pathways Ability to lead complex, multidisciplinary healthcare science services Strong financial and commercial awareness Confidence managing significant performance, workforce and clinical risks Evidence of delivering transformation and service improvement Excellent analytical and problem-solving skills Ability to use demand and capacity information to drive decisions Experience of workforce redesign and organisational change Strong influencing, negotiation and stakeholder-management skills A compassionate and inclusive leadership style Ability to operate strategically while retaining oversight of operational delivery Understand the complexity and challenges of physiological sciences modalities: Cardiology diagnostics including echocardiography/ECG
Medical photography Neurophysiology Respiratory physiology including ung function DM01 PTL management
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description Job responsibilities
he Head of Diagnostic Physiology and Medical Photography is a senior operational leadership role responsible for the effective management, performance and development of Diagnostic Physiology and Medical Photography services across Chelsea and Westminster Hospital and West Middlesex University Hospital.
The portfolio encompasses a diverse range of diagnostic and clinical services, including cardiac physiology, echocardiography, cardiac rhythm management and pacing, respiratory physiology, sleep diagnostics, neurophysiology and medical photography. The services support outpatient, inpatient, urgent, elective and specialist pathways and have important interfaces with cardiology, respiratory medicine, neurology, dermatology and wider Trust clinical services.
Working as part of the Imaging and Diagnostics senior management team, the postholder will provide visible and effective operational leadership, translating the Trust and divisional strategy into high-quality, safe and sustainable service delivery. They will have responsibility for performance, workforce, finance, governance, service improvement, productivity and the delivery of transformation programmes across the portfolio.
The postholder will work closely with clinical leads, service managers, lead healthcare scientists and medical photography leadership, ensuring that professional and clinical expertise is supported by strong operational management.
This is a challenging and rewarding role requiring a leader who can operate strategically while remaining sufficiently close to operational services to identify emerging pressures, support teams and deliver sustainable improvement.
Person Specification
Education and Qualifications Essential
Undergraduate degree or equivalent experience Post Grad qualification or commitment to study and CPD including research
Desirable
BSc (Hons) Master of Business Administration (MBA) Quality Improvement (QI), transformation or innovation training
Experience Essential
Broad operational experience, especially if in diagnostics management, in a senior capacity Leadership qualities Previous management of a large group of staff and service Practical experience of building and motivating teams Good understanding of data and how to use it for planning Extensive experience maintaining budgetary and financial control in a complex environment Undertaken large scale change management within a department Demonstrable experience managing performance metrics e.g. DM01, cancer, etc. Management of sickness and performance related issues with staff
Desirable
Experience managing a multimodalities at senior level e.g. more than 3 different modalities Preparation of business cases Project management experience at a senior level
Skills and Knowledge Essential
Able to work under own initiative with great organisational skills Knowledge/understanding and ability to implement recruitment and retention techniques Willingness to teach/train A good understanding and demonstration of customer service standards Ability to supervise a senior team of physiology staff and medical staff Ability to manage a large team (around 50 people) Detailed understanding of patient confidentiality guidelines and requirements Ability to develop and implement policies and procedures Able to deputise for the General Manager at senior meetings, attending/chairing relevant meetings as required
Desirable
Knowledge of modernisation, NHS Digital and other national programmes Up-to-date knowledge of recent developments in imaging technology and software Leadership skills Awareness of developments in NHS standards and guidelines Drive for departmental service development, including QI, transformation and/or innovation techniques
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Chelsea and Westminster Hospital NHS Foundation Trust
Address Cross Site -- Chelsea and Westminster Hospital/West Middlesex Hospital
369 Fulham Road
London
SW10 9NH
United Kingdom
Employer's website https://www.chelwest.nhs.uk/ (Opens in a new tab)