About this role
Job summary
An exciting opportunity has arisen to join a new phase of the Complex Care Programme (CCP) in the South London Partnership- a partnership between Oxleas, South West London and St George's and South London and the Maudsley NHS Mental Health Trusts. The CCP has a track record of success, innovation, and investing in services to improve the lives of people with complex mental health needs.
South West London Integrated Care Board have delegated an additional 300 people with learning disability, autism and older adults to the Programme. This adds to the current portfolio which already manages over 1000 mental health placements.
Working within the team, you will support the design, development and implementation of a business solution that transforms the programme's approach to reporting, performance management, financial and data quality monitoring.
The post holder will work as part of the Finance and Performance team to assist and work closely with a new LD, autism and older people team and
Lead on maintaining a database of placement data
Produce performance dashboards and reporting.
Support the Senior Performance Manager to effectively manage the operation
of financial reporting and financial transactions for the CCP programme
We are seeking individuals who can work independently, make decisions autonomously, and work to tight timescales to meet the objectives of the Programme.
Main duties of the job
The role will lead the development and maintenance of database and reporting solutions, producing complex datasets, dashboards, performance metrics, and analysis of financial and performance information. Working closely with the Senior Performance Lead, the Programme's management team, local authorities, and clinical, operational, and corporate stakeholders, you will transform reporting needs into robust, data-driven solutions that provide accurate, timely, and actionable insights to support informed decision-making.
The successful candidate will bring experience of maintaining large datasets, developing reporting and business intelligence products within a complex environment and will be confident with data analysis. You will play a key role in developing and maintaining reporting products, supporting continuous improvement and helping to embed modern reporting and data visualisation techniques across the programme.
You will also contribute to the development of the wider Performance Team through knowledge sharing, coaching and the promotion of best practice in reporting, analysis and dashboard development.
This role offers an excellent opportunity to contribute to a high-profile programme of work that will modernise reporting processes, reduce manual effort, improve programme assurance and better support decision-making.
We are seeking individuals who can work independently, make decisions autonomously, and work to tight timescales to meet the objectives of the Programme.
About us
This post sits in the Finance and Performance Team of Complex Care working with the Senior Performance Manager, P1 & P2a Information lead and finance and data quality analysts.
The role involves working closely with a specialist clinical team of four case managers, all working to a SWL Lead (LD, Autism and Older People), with the support of an administrator and a finance and data quality assistant. The new team sits within a wider Complex Care Programme, with staff being able to draw on additional expert knowledge in autism, complex emotional needs and complex mental health needs.
The post holder will be based on a hybrid working arrangement, working remotely with regular attendance required for face-to-face meetings at our office in Catford, South London.
Job description Job responsibilities
You will maintain accurate up to date information and reports to reflect the activity taking place initially in Phase 3a of the SLP Complex Care Programme This will include data from 11 boroughs including data from local authority colleagues. You will take the lead on all activity reports produced for the new Clinical Pathways You will ensure that Clinical Directors and their Service teams fully understand the reports being shared and utilise this data when considering repatriation. You will analyse and input complex data and information highlighting themes and trends, where appropriate. To prepare qualitative and quantitative information for both health and social care services. To produce regular reports for the Senior Leadership Team and Finance Director. You will support the SLP Performance Framework with maintenance of routine performance reporting; You will be the lead on the development of performance management reports; identifying variances and reporting trends to the Programmes Senior Meetings. Working across all the Partner trusts (initially SLAM and SWLSTG), you will directly liaise with the Performance & Contract teams, BI teams and other managers to establish systems to improve data quality and to capture the required information to meet identified targets. Support Team Leaders, Borough Leads, Clinical Service Lead and Heads of Professions in understanding the systems to deliver information requirements and provide training if required. To take responsibility setting up systems to capture the required data and to take the lead on providing training to staff if required. You will contribute to the strategic development and business planning processes within the programme. You may be required to communicate complex multi-threaded analysis to staff groups in a manner they will understand. Depending on the message, it may require you to communicate highly contentious information in an atmosphere of major change and uncertainty. You will participate in analytical research to enhance the understanding of current performance and improvement opportunities You will undertake complex analysis of a wide range of detailed data for presentation to key groups and provide support for improved decision-making processes, including responsibility for confirming the accuracy and providing commentary. You will work closely with the Finance & Data Lead within the programme for developing data reports from the complex care databases. You will support the Senior Performance Manager to effectively manage the operation of financial reporting and financial transactions for the CCP programme
Person Specification
Qualifications Essential
Post Graduate Diploma in management, or equivalent. Relevant experience of working within a business environment Educated to Degree Level Evidence of additional theoretical knowledge gained through diploma level training or equivalent
Experience Essential
Experience of analysing and interpreting finance and activity data Experience of evaluating a range of options when making business decision Advanced experience in using Microsoft Office Experience of collating and producing management information reports and/or contract documentation
Desirable
Experience of working within the NHS
Knowledge/skills Essential
Able to think and plan ahead using own initiative Able to engage with a wide range of people and staff groups in a supportive manner Committed team player motivated by achieving joint aims and objectives Able to work to deadlines, sometimes under pressure, and prioritise effectively
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name South London and Maudsley NHS Foundation Trust
Address Lewisham Town Hall
1 Catford Road
London
SE6 4RU
United Kingdom
Employer's website https://www.slam.nhs.uk/ (Opens in a new tab)