About this role
Job summary
Community Support Adviser | Hull | Full time, 35 hours per week | Monday to Friday, 9am to 5pm with flexibility to work 8am to 4pm | 12 month fixed term contract | £25,391 Per Annum
Could you be the person who makes sure someone's voice is heard when they need it most?
As a Community Support Adviser, you will be a reassuring and supportive presence for people living with dementia and those close to them during their time in hospital. You will listen to what matters to each person, provide trusted information, guidance and emotional support and help them feel more confident about what happens next.
At the heart of this role is advocacy. You will help make sure the person living with dementia remains at the centre of conversations and decisions about their care and support. You will represent their wishes, help them express what matters to them and have the confidence to speak up and respectfully challenge decisions or approaches when their voice is not being heard.
You do not need previous experience in dementia, healthcare or social care. What matters most is your ability to listen, build trust, see a situation from someone elses perspective and stand alongside them when they need support.
This is a hands on, hospital based role with most of your week spent on site at Hull Royal Information and Castle Hill Hospitals. You will move between wards alongside hospital teams and other professionals. A hospital parking permit can be arranged.
Main duties of the job
No two days will be quite the same. You might support someone and their family during a hospital stay, advocate for their wishes in conversations with professionals, help them understand the support available when they leave hospital, provide guidance face to face or over the phone, respond to new referrals or connect them with ongoing support in their community.
Your transferable skills could come from customer service, housing, education, advocacy, community work, volunteering or another people focused role.
If you are someone who listens with empathy, builds trust and has the confidence to speak up for what matters to another person, we would love to hear from you. We will provide training and ongoing support to help you develop your dementia knowledge and confidence.
This role is known internally as Dementia Adviser.
This role is known internally as Dementia Adviser.
Want to find out more?
We know applying for a new role is a big decision. If you are interested but would like to find out more first, join our informal virtual information session on Tuesday 20 October at 11.30am.
You can meet the manager and a member of the team, hear more about the role and ask any questions you may have. There is no expectation to apply afterwards. It is simply an opportunity to see whether the role feels right for you.
To join us, email [email protected] with your name and we will send you the joining details.
About us
About Alzheimer's Society
At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.Together with our supporters, we're working towards a world where dementia no longer devastates lives.Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & BelongingWe need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Job description Job responsibilities
See our direct website for more information and job description with full details about the role and resonsibilities.
Person Specification
You could thrive in this role if you: Essential
Are confident advocating for another person and making sure their voice, wishes and choices are heard. Can respectfully challenge others when the person you are supporting is not being fully heard or understood. Build warm, trusting and person centred relationships. Listen with empathy and see situations from another persons perspective. Communicate clearly and compassionately with people from different backgrounds and with professionals. Recognise when to seek further support or raise a concern, including safeguarding concerns. Stay organised in a busy environment, balance competing priorities and maintain accurate, confidential records. Are comfortable using IT and working collaboratively with hospital teams and other professionals.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Alzheimer's Society
Address 43-44 Crutched Friars
London
EC3N 2AE
United Kingdom
Employer's website https://www.alzheimers.org.uk/about-us/contact-us (Opens in a new tab)