About this role
Job summary
We have a vacancy for an enthusiastic, well-motivated Secretary to join our Team providing comprehensive secretarial support to the Dermatology team at Royal Lancaster Infirmary. Current or recent Secretarial experience, with a typing experience or qualification at RSA II or equivalent, is essential together with a good standard of English. Knowledge of medical terminology and IT systems would be an advantage, although training will be given.
You will be required to work flexibly, the successful candidate will possess excellent communication and organisational skills and have the ability to work well in a Team and adapt to change as required. The maintenance of patient confidentiality and excellent customer care skills are essential.
Main duties of the job
This is an ideal opportunity for personal development enabling the post holder to develop their skills and knowledge working alongside medical and nursing staff within this busy, but friendly environment.
1. To provide a full secretarial service for the relevant departments, ensuring clinic letters, discharge summaries, medical reports are accurately typed using digital dictation within a 5-day turnaround
2. To work in close liaison with Team Leaders, medical staff/ clinicians to ensure that the patient's 18 week journey is not breached and targets are met.
3. Provide administration and secretarial support for the relevant speciality meetings which may require accurate minute taking
6. Liaise and mediate between patients, relatives, General Practitioners and all medical staff, exercising initiative and excellent interpersonal skills to ensure that such contact is sensitive, empathetic and effective.
7. To work cohesively as a team in a supportive environment.
8. Be able to work flexibly across the workforce model within medicine as a whole.
About us
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Job description Job responsibilities
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/
Person Specification
Education and qualifications Essential
ECDL or recognised typing qualification or relevant experience GCSE Maths and English or equivalent Audio typing or related admin or equivalent qualification or experience
Experience Essential
Previous administration and/or secretarial experience Audio typing experience
Desirable
Experience of working with a digital dictating system
Skills, ability and knowledge Essential
Knowledge of data protection and the requirement for confidentiality Evidence of clear communication, skills, with the ability to use tact and diplomacy at all times Proficiency in English Language Able to work following instruction and procedures Ability to work as part of a team Accuracy and attention to detail
Desirable
Knowledge and use of medical terminology Knowledge of the Lorenzo computer system Awareness of H&S issues
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals of Morecambe Bay NHS Trust
Address Royal Lancaster Infirmary
Ashton Road
Lancaster
LA1 4RP
United Kingdom
Employer's website https://www.uhmb.nhs.uk (Opens in a new tab)