About this role
Job summary
We are seeking a highly organised, proactive and professional Personal Assistant to provide comprehensive support to members of the Senior Leadership Team within the Secure, Acute and Crisis Division.
The successful candidate will play a key role in ensuring the smooth and effective operation of senior management functions, delivering high-quality administrative and business support. This will include managing complex diaries, coordinating meetings and events, preparing correspondence and reports, and acting as a key point of contact for internal and external stakeholders.
You will be able to work independently, manage competing priorities, maintain confidentiality, and build effective working relationships across the organisation. The role requires excellent communication skills, attention to detail, and the ability to anticipate the needs of senior leaders in a fast-paced environment.
This is an exciting opportunity for an experienced PA who enjoys working as part of a professional team and contributing to the effective delivery of services across the Secure, Acute and Crisis Division.
Main duties of the job
The post holder is responsible for providing high level secretarial support and an efficient and comprehensive PA and administrative service. This includes full diary and inbox management, project management and ensuring effective organisation of their commitments across a full range of duties. To work as a team member for the Secure, Acute and Crisis Senior Leadership Team in a flexible and process driven way in a team focused environment.
This is a very busy environment with multiple demands and therefore the Personal Assistant must be able to work under pressure and be able to multi-task. The post holder must be able to recognise the importance of confidentiality and sensitivity of issues and at all times is able to act using the upmost discretion.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Job description Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications Essential
RSA III or Word Processing or experience to produce documents to this standard High level of knowledge equivalent to Senior Secretarial Certificate or Diploma or equivalent practical experience English Language GCSE or equivalent Maths GCSE or equivalent experience
Desirable
ECDL or equivalent IT qualification
Experience Essential
In depth experience in a PA or secretarial role to a senior manager. Experience of working as part of a collaborative team with shared cover arrangements. Experience of working without direct supervision. Experience of working in an environment under pressure and to strict deadlines. To be able to work effectively as part of a team. Accuracy and attention to detail. Good interpersonal and customer services skills. Good standard of literacy and numeracy. Good organisational and prioritizing skills to manage conflicting demands. Ability to maintain professionalism and remain calm in a busy and pressured environment. Ability to use own vehicle to travel to Trust sites. Effective time and diary management. Ability to work flexibly to meet the needs of the service, i.e. cover for annual leave, sickness and training.
Desirable
Previous experience of working within an NHS Department
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address Antelope House
Brintons Terrace
Southampton
Hampshire
SO14 0YG
United Kingdom
Employer's website https://hiowhealthcare.nhs.uk/ (Opens in a new tab)