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Divisional Support Manager @ Cambridge University Hospital NHS Foundation Trust

GBOnsiteFull-timeJob reference C9180-26-1277
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About this role

Job summary

The post holder will be responsible for managing limited and defined service areas within the Women's and children's Division. They will contribute to annual planning processes for their service areas. They will also support the planning, development and implementation of service improvement, capital and other projects for the areas they are responsible for. Provide cross cover in the Division as required.

Main duties of the job

1. The delivery of key national targets (18 weeks, Cancer, Choose & Book, etc) within the framework of annual plans agreed on a Trust wide basis.2. Manage staff within the service areas responsible for to deliver high quality services to the end users.3. Delivery of services within the delegated budgetary resources available, including the identification and delivery of cost improvements.4. Effective recruitment, retention and workforce planning policies are in place to ensure sufficient numbers and quality of staff are in place to underpin service delivery.5. Coordinate service planning on behalf of the defined service areas, contributing to the Directorate and Trust planning processes, including service re-design.6. Monitor service delivery, utilising established information systems, ensuring that variances are understood and corrected or reported to senior colleagues where appropriate.7. Ensure services are delivered in accordance with relevant national clinical standards - NICE, NSF's, Cancer Plan, etc.8. Ensure effective communication systems for all staff are in place and implemented.There will be two posts available one permanent and one fixed term contract for 12 months.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Please note:- Internal applicants on permanent contracts can apply for this post as a secondment or fixed term contract. For secondments you must have the approval of your line manager before applying. If you are an internal applicant currently on a fixed term contract you are able to apply for this as a fixed term position.

This vacancy will close at midnight on 15th October 2026.

Interviews are due to be held on 27th October 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications Essential

oGood level of education oEvidence of Continuous Professional Development

Desirable

oRecognised management qualification oDegree oRelevant postgraduate oQualification in health service management

Experience Essential

oExperience of managing a clinical, social or equivalent service oSuccess in working collaboratively across professions and services oDemonstrable success in planning and managing waiting list oBudgetary management experience oExperience of managing a team

Desirable

oAudit experience oPublic sector oPrevious NHS experience

Knowledge Essential

oThe NHS and modernisation agenda oThe importance of successful partnership working oPrinciples of lifelong learning oProfessional education and training oWorkforce planning, recruitment and retention oPatient and public involvement

Skills Essential

oAnalysis, interpretation & use of information oAbility to motivate and empower others oExcellent communication skills including: interpersonal skills, liaison and negotiation skills, writing and presentation skills oInfluencing clinicians and managers for service improvement oBudget and resource management oRisk management oComputer literacy oAbility to prioritise work, meet tight deadlines and work independently oPositive and effective team worker

Additional Requirements Essential

The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name Cambridge University Hospital NHS Foundation Trust

Address Addenbrookes Hospital-Division E

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website https://www.cuh.nhs.uk (Opens in a new tab)

Skills

HealthcareFoundation TrustManagementNHSPermanent

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