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Receptionist/Admin Clerk @ Manchester University NHS Foundation Trust

Manchester, England, GBOnsiteContractJob reference C9349-26-3048
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About this role

Job summary

New opportunities have arisen for an individual to join our team here at Manchester Foundation Trust .

We are looking for an enthusiastic, committed, dynamic individual to join our Team in the Cardiology Diagnostics Department at Manchester Foundation Trust Hospitals who will provide administrative and reception support to cover the maternity leave of the existing post holder.

The department offers a full spectrum of Invasive and Non Invasive cardiac diagnostic investigations and is committed to developing staff and actively developing new roles for service provision.

Our mission is to improve the health/quality of life for our patients by building an organisation that develops and invests in the individuals that work here and this can only be achieved with the recruitment of the right people.

Any Enquires are welcomed and if you wish to arrange an informal visit of the department do not hesitate to contact us

Main duties of the job

Sorting and distribution of mail, case notes as appropriate.

General clerical duties e.g. sorting, filing, photocopying etc.

Dealing promptly with routine enquiries from staff and patients both on the telephone and in person, giving non-clinical advice, both orally and in writing, and communicating appropriately thereafter.

Reception duties meeting patients and visitors to the department/unit.

Some diary management for personnel or area.

Assisting with the introduction of new staff to office procedures and the use of office equipment.

Data entry and the updating of spreadsheets.

Use of patient related hospital computer systems e.g. making appointments, listing patients for procedures, recording data.

Following Trust and departmental Standard Operation Procedure (SOP's).

Take part in departmental audits as and when required.

Complying with the Data Protection Act and Caldicott Guidelines in relation to confidential data.

About us

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.At MFT, your role matters, your impact is real, and you're part of something bigger from day one.

Job description Job responsibilities

IMPORTANT CANDIDATE INFORMATION

To find out more about the key responsibilities and the specific skills and experience youll need for this role, take a look at the Job Description & Person Specification attachments under the Documents to download heading.

Explore Inside MFT Your Candidate Place

To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT Your Candidate Place. This welcoming onestop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. Youll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply.

To access Inside MFT Your Candidate Place, simply click on the relevant PDF document under the Documents to download heading and once opened, you can either scan QR code or click on the link provided.

Closing vacancy listings early

We welcome applications from a wide range of backgrounds and experiences.To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged.

Diversity MattersMFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

Use of Artificial Intelligence (AI) in your application

Here at Manchester University NHS Foundation Trust, were proud to be ALL HERE FOR YOU, for our patients, our communities, and each other.As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.

Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police thats considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the childrens and/or adults barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december

DBS Update Service

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.

Person Specification

Education/ Qualifications Essential

General education to GCSE standard or equivalent experience

Desirable

ECDL / NVQ Word processing qualification

Experience Essential

Proven experience of working to deadlines

Desirable

Previous secretarial or clerical experience, preferably within a Healthcare setting

Skills Essential

Good oral and written communication skills Ability to prioritise competing tasks Organisational ability Keyboard skills

Knowledge Essential

Knowledge or a range of general office procedures

Desirable

Understanding of IT generally

Aptitudes Essential

Conscientious and hard-working Tactful and diplomatic Willingness to undertake training Flexible Team player

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name Manchester University NHS Foundation Trust

Address Wythenshawe Hospital

Southmoor Road

Manchester

M23 9LT

United Kingdom

Employer's website https://mft.nhs.uk/careers/ (Opens in a new tab)

Skills

HealthcareFoundation TrustNHSFixed-TermAdministration

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