About this role
Job summary
We are looking for fixed term Band 5 Business and Admin Lead to work in our Adult Eating Disorder Service (AEDS), based at Farnham Road Hospital, Guildford.
Under the leadership of the Service Manager the post holder will support and lead the administrative team to deliver a comprehensive, confidential and expert service to the clinical team. The post holder will be responsible for the management, overall supervision, initiation and embedding of effective business processes, including any AEDS business projects. Excellent communication skills are required with experience in managing internal and external relationships.
Main duties of the job
Support the Local Manager and Senior Leads with the day-to-day management of the service, including diary management, office workflow, urgent correspondence and administrative priorities.
Oversee administrative functions and supervise administration staff, including workload allocation, leave, sickness, training, recruitment, appraisals and agency cover. Act as a key contact for internal and external enquiries, handling complex, sensitive and confidential information professionally.
Ensure accurate and timely completion of clinical and administrative records and support the monitoring of quality, performance and service data. Manage and prioritise workload, providing high-quality secretarial and administrative support including correspondence, reports, typing, proofreading, filing and electronic records management.
Coordinate meetings, clinical activity, including agendas, papers, minutes, action tracking. Maintain relevant systems including SystmOne, ESR, SBS, Datix, Outlook and spreadsheets.
Oversee facilities, equipment, supplies, audits and non-clinical issues. Manage petty cash and credit card transactions in line with procedures.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Job description Job responsibilities
Please see job description for further details on description of the role and main responsibilities.
Person Specification
Qualifications Essential
Degree in administrative/management related subject or 2 years' experience in a senior administrative/office manager role ideally within an NHS/Customer Service background. RSA 3 in typewriting or equivalent demonstrable competence Proficient in the use of related digital software including Microsoft word and basic level excel
Experience Essential
Experience in supporting senior management. Experience of providing supervision. Project management is desirable but not essential. Experience of working on own initiative without direct supervision. Experience of taking and transcribing accurate minutes, excellent communication, organisational and digital skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Surrey and Borders Partnership NHS Foundation Trust
Address Farnham Road Hospital
Farnham Road
Guildford
GU2 7LX
United Kingdom
Employer's website https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)