About this role
Job summary
We are currently seeking an enthusiastic and dynamic individual for the post of Personal Medical Secretary within the Trauma and Orthopaedic Team based at Sunderland Royal Hospital. You will possess excellent communication skills, be a forward thinker with pro-active approaching to problem solving.
You will be predominantly based at Sunderland however you would be expected to cover other areas over the Sunderland and South Tyneside sites to support service needs.
Main duties of the job
Applicants must have excellent organisational skills, be educated to GCSE standard, RSA 3 or AMSPAR qualification or equivalent, knowledge of Microsoft Office Packages (including Outlook and Excel), be able to work under pressure and to tight deadlines, prioritise and manage a busy workload, excellent telephone manner and be committed to delivering the best care to patients. Experience of audio typing is essential to this role and a typing test will be part of the interview process.
The ability to work comfortably within a large team is essential for this role.
About us
Please add your telephone number to your application form so we can contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.
The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job description Job responsibilities
To develop and maintain an effective and quality secretarial service to a team of Consultant and other clinical staff, acting as a pivotal role for all communication with patients and professional health colleagues within the multi-disciplinary team, internal departments and external agencies as necessary, to ensure continuity of patient care.
To comply with the trusts vision, values and behavioural compact.
FOR FULL JOB DESCRIPTION SEE ATTACHMENT
Please note the Trust are not able to offer Skilled Worker Sponsorship for this role as it does not meet the UKVI threshold requirements. Applicants are requested to consider this when making their application. Please visit Gov.UK for further information
Person Specification
Qualifications Essential
Basic Numeracy Skills to Level 1 or equivalent Understand the role of the medical secretary IT systems/software packages GCSE English (Grade C/4or above) or equivalent Audio-Typing Microsoft Office Packages e.g. Word, Power Point, Excel, Access OCR/RSA3/NVQ 3 Business Administration or significant administration/secretarial experience. Minimum OCR level 3 Word Processing (or equivalent experience)
Desirable
Knowledge of medical terminology Knowledge of data protection Knowledge of IM&T Security ECDL / IBT2 IT qualifications
Experience Essential
Working in a busy office environment Communicating with people at all levels
Desirable
Previous NHS experience Previous medical secretarial experience Using Meditech System
Skills and Knowledge Essential
Secretarial skills Communication skills Organisational skills Able to work under pressure To meet deadlines and prioritise workload Use initiative to problem solve Able to work independently and as part of a team Approachable Able to cope under pressure Flexible approach to working Committed to delivering quality patient care
Desirable
Previous NHS experience Previous medical secretarial experience Using Meditech System
Physical skills Essential
There may be the requirement to travel to other sites from which the Trust conducts its business, to work or provide cover and support. Therefore, you must be able to meet the travel requirements of the role
Employer details Employer name South Tyneside and Sunderland NHS Foundation Trust
Address Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Employer's website https://www.stsft.nhs.uk (Opens in a new tab)