About this role
Job summary
We are excited to offer an opportunity to join our Respiratory Department.
This role involves providing administrative support to the Respiratory Personal Assistants (PAs) across Bournemouth and Poole within UHD. While previous office administration experience would be advantageous, full training and development opportunities will be provided to support the successful candidate in the role.
The position includes a variety of administrative responsibilities, with a primary focus on letter processing, alongside general administrative duties. This role would suit someone who is organised, efficient, reliable, and able to work as part of a team, with a friendly and professional approach.
Interview date: 12th November 2026
Base: Royal Bournemouth Hospital
Main duties of the job
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert.
About us
UHD are investing, developing and transforming Trust services in line with the New Hospital Programme. As part of this, some services may move site this year or next, either temporarily or permanently. Recruiting Managers will be happy to answer any service-specific questions at interview.
If a role or service relocates as part of a planned move, excess mileage will not be reimbursed. Travel from home to the new work base will be classed as a normal commute. Any other changes will be managed under Trust or national terms and conditions.
UHD has active networks including Women's, BAME, Pride, EU, Pro Ability, and Armed Forces. We support Disability Confident and Armed Forces Covenant interview schemes.
AI tools may be used, but applications must honestly reflect your own skills and experience. Integrity is key to our recruitment process.
Job description Job responsibilities
Supporting consultants and consultant PAs/secretaries in providing an efficient secretarial service. This will involve the typing of all clinical correspondence i.e. clinic letters, reports, operation letters etc, under the supervision of the consultant secretary, using audio/Digital Dictation. To be aware of RTT (Referral to Treatment) pathways to adjust patient referral to treatment clock according to the treatment plan, liaising with consultant secretaries and/orvalidatoras necessary.Understand and be proactive in managing this and highlight any potential issues to prevent breaches. Look up, sort and file patient results as directed by the clinician/consultant secretary in line with Health Records filing policy. Photocopying and general filing to include correspondence, results in hospital notes whenrequired. Be responsible for meeting afternoon post deadline assisting post workers when required. Dealing with telephone queries inan appropriate manneras instructed by the consultant secretary. Maintain confidentiality at all times. Deal with confidential sensitive information about patients. Adhere to policies and statutory Health and Safety requirement of the University Hospitals Dorset NHS Foundation Trust. To maintain patient safety through rigorous and consistent compliance with Trust policies for the prevention and control of infection, including hand hygiene. To undertake appropriate mandatory training and updates in infection prevention and control.
Person Specification
Qualifications Essential
GCSE in English and Maths or equivalent Vocational level 3 in relevant field or equivalent experience
Desirable
Minute taking Skills Medical terminology
Experience Essential
Experience as working as a Medical Secretary
Desirable
NHS Admin Experience
Technical Skills Competencies Essential
Computer literate with word processing experience
Desirable
Audio typing eOps trained on ecamis or similar
Knowledge Essential
Understanding of secretarial procedures Understanding of Microsoft Word
Other requirements specific to the role Essential
Good verbal and written skills Attention to detail Flexibility with working pattern
Personal Attributes Essential
Team member Effective communicator Well-presented Ability to deal with sensitive issues Ability to organise own workload with priorities
Language requirement Essential
Be able to speak English as necessary to undertake the role
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Dorset NHS Foundation Trust
Address Royal Bournemouth Hospital
Castle Lane East
Bournemouth
BH7 7DW
United Kingdom
Employer's website https://www.uhd.nhs.uk/careers (Opens in a new tab)