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Deputy Operations Manager @ Cambridge University Hospital NHS Foundation Trust

Cambridge, England, GBOnsiteFull-timeJob reference C9180-26-1282
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About this role

Job summary

Are you ready to take on your next professional challenge? We're excited to share that Division E (Women's and Children's) is offering a fantastic opportunity to be part of our operational management team and help drive elective recovery and transformation within clinical services. In this role, you'll be working closely to support the Operational Manager, collaborating with Clinical Leads and Matrons who oversee the operational management of both Elective and Emergency services across these areas.

The post holders will play a pivotal role, taking the lead responsibility for managing the Referral to Treatment (RTT) Access and recovery plans throughout all relevant areas. This is a wonderful chance to stretch your leadership skills and gain invaluable experience within a dynamic, demanding, and highly rewarding environment.If you are an experienced NHS manager, have strong operational expertise, and are ready to meet the challenges of the service head-on, we would love to hear from you.

Looking forward to your application and seeing how you can contribute to this important programme!

Main duties of the job

The key focus areas for this post, which will be primarily internal to the Trust. The central objective is to deliver the core targets and goals set by both the Directorate and the wider organisation. You will be responsible for managing the various service areas assigned to you, ensuring that all key targets are met within the resources that have been budgeted.

A significant aspect of your role will be contributing to both strategic and annual business planning for your service areas. This will include engaging with senior medical staff and other specialists as needed to help shape effective plans. You will also play a vital part in coordinating the planning, development, and implementation of service improvements, capital projects, and other initiatives within your areas of responsibility.

In addition, you will be administering clinical governance processes within your service areas and supporting the management of risk. Your involvement will be crucial in maintaining high standards and ensuring that our service continues to evolve and improve.

Provide cross cover across the Directorate as required.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 25th October 2026.

Interviews are due to be held on 2nd November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications Essential

oFirst degree or equivalent professional qualification oRecognised management qualification oEvidence of Continuous Professional Development

Desirable

oRelevant postgraduate qualification in health service management

Experience Essential

oSubstantial experience of managing a clinical, social or equivalent service oSuccess in working collaboratively across professions and services oDemonstrable success in planning and managing change oCommissioning and service planning oSignificant budgetary management experience oSignificant experience of managing a large workforce

Desirable

oResearch experience oAudit experience oPublic sector oPrevious NHS experience

Knowledge Essential

oCommissioning and service planning processes oClinical governance oThe NHS and modernisation agenda oThe importance of successful partnership working oPrinciples of lifelong learning oProfessional education and training oWorkforce planning, recruitment and retention oPatient and public involvement

Skills Essential

oLeadership and ability to motivate and empower others oExcellent communications skills including: inter-personal skills oliaison and negotiation skills owriting and presentation skills oInfluencing clinicians and managers for service improvement oBudget and resource management oRisk management oDeveloping and implementing policies, guidelines and projects from initiation to completion oComputer literacy oAbility to prioritise work, meet tight deadlines and work independently oPositive and effective team worker

Additional Requirements Essential

oThe ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name Cambridge University Hospital NHS Foundation Trust

Address Addenbrookes Hospital-Division E

Hills Road

Cambridge

CB2 0QQ

United Kingdom

Employer's website https://www.cuh.nhs.uk (Opens in a new tab)

Skills

HealthcareFoundation TrustManagementNHSPermanent

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