About this role
Job summary
We are seeking an enthusiastic and experienced Governance Manager to support the delivery of high-quality governance, patient safety and risk management arrangements within Paediatric Services across the Women and Children Division. Please note that while we are recruiting for paediatrics at this point, governance managers may be required to work within other services depending on service needs.
This is an exciting opportunity to play a pivotal role in supporting the delivery of safe, effective and compassionate care for children, young people and their families. Working closely with clinical, nursing and operational leaders, you will help ensure robust governance systems are in place across paediatric services, supporting the effective management of incidents, risks, complaints, clinical audit and regulatory compliance.
Reporting to the Deputy Head of Governance, you will provide expert governance advice, support the implementation of the Patient Safety Incident Response Framework (PSIRF), develop insightful governance reporting, and help ensure learning from incidents, complaints and patient feedback translates into meaningful service improvements.
This role offers an excellent opportunity for an experienced governance, quality, patient safety or risk management professional who is passionate about quality improvement and patient safety and wants to make a real difference within a busy and rewarding clinical environment.
Main duties of the job
As Governance Manager for Paediatric Services, you will work on the day-to-day coordination and delivery of governance processes, supporting the delivery of the Trust's Quality Governance Framework and patient safety priorities.
You will work closely with clinical and operational teams to oversee governance systems relating to patient safety incidents, risk management, complaints, clinical audit, quality improvement and regulatory compliance. The role includes supporting PSIRF learning responses and investigations, maintaining and quality assuring divisional risk registers, coordinating governance reporting and identifying emerging themes and risks from multiple sources of intelligence.
You will support the development of assurance reports and governance papers for divisional governance meetings and senior committees, ensuring that risks, controls, assurances and gaps are clearly articulated. The postholder will also help promote a culture of openness, learning and continuous improvement across paediatric services, ensuring that the patient and family voice informs governance and service development activities.
About us With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking If you have a disability or long-term health condition and require support or guidance please [email protected] If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description Job responsibilities
The successful candidate will provide expert governance support to Paediatric Services, helping to ensure the Division meets its quality, safety and regulatory obligations. Responsibilities include supporting incident management and investigations, risk management processes, complaints and claims coordination, clinical audit programmes, governance reporting and action plan monitoring.
The postholder will analyse complex governance information to identify trends, risks and opportunities for improvement and work collaboratively with multidisciplinary teams to strengthen governance processes and assurance arrangements. They will provide guidance and training on governance, risk and patient safety systems and support the development of a positive culture that encourages learning, transparency and improvement.
The role is primarily based at Watford General Hospital with some cross-site working where required. Core working hours are Monday to Friday, 8:00am to 4:00pm (37.5 hours per week). Flexible working requests will be considered in line with Trust policy and service requirements.
Person Specification
Education and qualifications Essential
Educated to degree level or equivalent experience in a relevant field (e.g. healthcare governance, quality, management, or patient safety). Evidence of continuous professional development in governance, patient safety, or risk management. Formal training in incident investigation methodologies for PSIRF.
Desirable
Registered healthcare professional. Relevant Postgraduate qualification or working towards (e.g. Healthcare Quality, Patient Safety, Leadership, or Management).
Knowledge Essential
Detailed knowledge of NHS quality governance frameworks and systems. Understanding of key regulatory requirements, including: oCare Quality Commission (CQC) standards oPatient Safety Incident Response Framework (PSIRF) oClinical audit and effectiveness frameworks oComplaints and risk management processes Knowledge of risk management principles, including risk identification, assessment, escalation and mitigation. Understanding of incident investigation methodologies (e.g. systems-based approaches, PSIRF principles). Knowledge of governance reporting requirements, including risk registers, dashboards and assurance frameworks. Awareness of data protection, confidentiality and information governance standards.
Desirable
Knowledge of NHS Resolution requirements, claims management and inquests processes. Understanding of national patient safety priorities and improvement methodologies. Knowledge of NICE guidance and national audit requirements.
Experience Essential
Significant experience working in a healthcare governance, risk management or patient safety role. Experience of supporting incident management systems, including coordination and tracking of investigations. Experience of maintaining and updating risk registers and supporting risk escalation processes. Experience of analysing complex information (e.g. incidents, complaints, audit data) to identify trends and risks Experience of producing reports and governance papers for senior meetings or committees. Experience of working with clinical and operational teams to support governance processes and improvement actions.
Desirable
Experience of supporting regulatory inspections or external reviews (e.g. CQC). Experience in complaints, claims or inquest processes. Experience of supporting clinical audit programmes and monitoring implementation of recommendations. Experience of working with governance information systems (e.g. Datix) to support reporting, analysis and reporting.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name West Hertfordshire Teaching Hospitals NHS Trust
Address Watford General Hospital
60 Vicarage Road
Watford
WD18 0HB
United Kingdom
Employer's website http://www.westhertshospitals.nhs.uk (Opens in a new tab)