About this role
Job summary
The Healthcare Support Worker (HCSW) is part of the multidisciplinary team delivering care to patients. Support and supervision is provided by a Registered Healthcare Professional (RHP). Post holders will be involved in providing personal care to patients, they will not be involved in performing clinical activities. The Health Care Support Worker carries out a range of activities and tasks in support of and supervised by a Registered Healthcare Professional (RHP). To achieve this, the HCSW will:
Competently work within the modalities within the Radiology department.
Follow all IRMER and IRR safety guidelines to ensure a safe working environment for staff and patients
Follow all local safety guidelines specific to individual modalities
Help patients get ready for scans/X-rays (e.g., positioning, explaining procedures assisting into gowns ).
Provide reassurance and act as a chaperone during sensitive examinations.
Follow all NUH policies and provide a safe and person-centred environment for the treatment of patient. Support with efficient patient flow within Radiology and across the wider Trust, ensuring that patients receive their imaging and scans in a timely manner.
Please note all posts at NUH are cross campus and it is expected that the post holder will work flexibly according to service needs
Main duties of the job
In addition to the summary below you need to familiarise yourself with the full job description and person specification documents attached to this advert.
Your main duties will be to provide clinical support to assist in the smooth running of the Radiology Department. Your focus will be to ensure that patient's needs and welfare are attended to and that their visit to the radiology department is efficient and coordinated.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training & Qualifications Essential
Good level of literacy and numeracy Knowledge of Microsoft and computer programs
Desirable
Recent NHS experience
Experience Essential
Experience of working with the public
Desirable
Experience of dealing with patients in a healthcare environment
Communication and relationship skills Essential
Ability to work as part of a team. Reliable and industrious. Good verbal and communication skills Caring and friendly demeanour
Desirable
Proven communication skills in dealing with vulnerable people and potentially distressing situations.
Physical skills Essential
Good physical mobility Capable of standing for long periods Ability to deal with exposure to potentially unpleasant conditions e.g. blood, bodily fluids
Desirable
Patient handling skills
Other requirements specific to the role (e.g. be able to drive or work shifts Essential
Flexible approach to working with the ability to work shifts on a rotational basis
Commitment to Trust Values and Behaviours Essential
Must be able to demonstrate behaviours consistent with the Trust's "We listen, we care" behavioural standards
Analytical and Judgement skills Essential
Able to recognise own limitations Able to respect confidentiality
Planning and organisation skills Essential
Adaptable to change Professional appearance
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Nottingham University Hospitals NHS Trusts
Address QMC/City Campus/Treatment Centre/CDC
Derby Road
Nottingham
NG7 2UH
United Kingdom
Employer's website https://www.nuh.nhs.uk/ (Opens in a new tab)