About this role
Job summary
We are seeking an organised and proactive Patient Safety Team Administrator to provide comprehensive administrative support to the Trust's Patient Safety Team.
The post holder will play a key role in ensuring the efficient coordination of patient safety activities, supporting incident management processes, maintaining accurate records, arranging meetings, tracking actions, and assisting with the production of reports and documentation.
This is an important role within a busy team committed to improving patient safety and the quality of care across the organisation.
Main duties of the job
Key Result Areas & Performance:
The post holder will work as part of the Patient Safety Team, reporting to the Head of Patient Safety, Systems and Learning and will perform the following functions:
Meetings
To work with the Patient Safety Team to arrange meetings. Helping with admin tasks around agenda setting for key meetings Organisation of papers to be sent / received. Sending calendar or electronic invites. Calendar management. Distribution list management. Organisation of venues (if appropriate). Liaise with the attendees as needed. Minute / note taking and writing up of these. To carry out other administrative duties needed Ulysses Incident System:
To assist the Patient Safety Team with incident management using the Ulysses Incident Module by following training and SOP guidance of process. To identify and report any issues with the Ulysses System to the Patient Safety Lead and or the Ulysses Systems Team. Alignment to work streams:
To be aligned to specific working groups / projects within the Patient Safety Team to provide administrative support.
About us
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development Widening access (anchor institution) and employability Improving the experience of staff with disability Improving the EDI literacy and confidence of trust staff through training and development Making equalities mainstream
Job description Job responsibilities
General:
To be the Patient Safety Teams contact for ordering of supplies via our Procurement system for ordering stationery and or equipment. To undertake any other appropriate tasks as requested from within the Patient Safety Team and or via the senior management team. To work as an effective team member, develop, maintain and contribute within networks to enhance and ensure effective working process and practice, within and beyond your immediate work area, to influence the changing and developing organisation.
Person Specification
Knowledge and Skills Essential
Excellent English (written and verbal skills). Excellent liaison, negotiation skills Ability to analyse problems and identify solutions. Experience of using Microsoft Word, PowerPoint, Outlook, MS Teams and Excel
Desirable
General knowledge of Patient Safety and Improvement work.
Experience Essential
Experience of working within the NHS or an acute healthcare environment Significant administrative experience Experience of working with all levels of staff
Desirable
Experience in a Patient Safety department or Governance team. Experience of providing support and information to others.
Qualifications Essential
GCSE (or equivalent) at grade C (or equivalent) or above in English NVQ level 4 or equivalent experience and knowledge
Desirable
A computer package qualification (e.g. Microsoft Office suite or equivalent).
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lewisham and Greenwich NHS Trust
Address Queen Elizabeth Hospital
Stadium Road
London
SE18 4QH
United Kingdom
Employer's website https://www.lewishamandgreenwich.nhs.uk/ (Opens in a new tab)