About this role
Job Purpose To manage and assist all matters for Head of Operations and Head of Business on all FX Operation and Business matters. To ensure smooth FX operation and other conduct. To ensure the respective staff perform daily business activities as agreed. To address / mitigate any mainly operation issues within shortest time possible. To Plan, implement, assist and track all FX business opportunities To ensure the respective plans / assigned projects are well executed and tracked periodically or daily as instructed or agreed. To address / mitigate mainly any business issues within shortest time possible Financial To assist and lead when necessary and manage the FX Business strategic plans to ensure FX business growth. Assist in managing cost efficiency within FX Corporate Sales. Ensure yearly target on profit and volume of transactions are met. To participate in yearly planning on target return. To ensure competitive pricings are quoted to valued customers. To monitor performance monthly. Business & Strategy Execution Quote FX pricing for the Bank’s corporate clients. To quote special rates to corporate clients. To quote competitive pricing against certain benchmarks. To generate optimum profit for the Bank. To Concentrate few business sectors. Travel sectors. Education. Government/ Agencies GLCs / GLiCs SMEs eBanker potential clients To have appropriate and related reports and analysis to track the business and performance. Daily /Monthly/YTD. Gold/Silver/Bronze Tracker. Daily new or Dormant Trackers. GLCs / GLiCs To assist on other initiatives matters: To Monitor and realign our counter rates, when necessary, as to be competitive and cost effective. To use Nostro agents for maximum returns Introducing Dynamic Hedging forward. To protect TOP 50 and engage further TOP 100. To have regional marketing. To assist in any Quantum updates To assist any new business initiatives Risk and Compliance Compliance to regulatory requirements as well as internal policy guidelines. To ensure that clients provide the necessary information as required. To ensure strict adherence to BNM’s requirements including reporting of deals in ROMS. To ensure compliance with regulatory requirements such as BNM Notices and internal procedures and guidelines. To highlight any necessary changes to the existing procedures and guidelines when necessary. To uphold integrity and professionalism in the conduct of business, affairs and activities, including all aspects of treasury operations and activities. To ensure all dealings are concluded based on Shariah compliant contracts that have been approved by the Shariah Advisory Council. To be responsible and accountable to all the transactions concluded and in conducting the daily business activities To observe the principles and standards in the BNM Code of Conduct policy document in dealings in other markets within or outside Malaysia. Customers Marketing and Maintenance of corporate customers. To make marketing visits to existing as well as potential corporate customers. To visit customers on regular basis – both existing and potential customers, as part of efforts to provide good service to clients and to widen the Bank’s customer base. To be able to address customers’ requirements accordingly. Updating and promoting banks’ products and services to clients Updating clients with the latest regulatory requirements People Management & Development Training, coaching and mentoring. Ensure that Dealers are properly guided to perform their work/task. To conduct informal/formal coaching/mentoring/training to the Dealers on related areas. Presentation on FX and market info/updates to customers. Ongoing consultation on customer’s needs/problems. Advisory and Training To conduct informal/formal training to internal and external clients on FX subject matters. To have ongoing consultation with corporate clients on challenges faced by them To uphold integrity and professionalism in the conduct of business, affairs and activities, including all aspects of Treasury operations and activities