About this role
Application Config Specialist - SF LMS Job Summary: AE Config Lead will have full responsibility for the delivery of LMS solutions end-to-end working with Project Manager, QA resources and integration team Essential Functions of the Job: • Leadership: Ability to inspire, guide, and mentor consultants throughout complex project lifecycles. • Configure SAP SuccessFactors Learning solutions aligned with organizational learning, compliance, and development strategies. • Translate business, HR, and L&D requirements into scalable learning structures, curricula, assignments, and workflows. • Support activities including enhancements, releases, data migration, testing, and production support. • Integrate SAP SuccessFactors Learning with other SuccessFactors modules and enterprise systems using standard integration patterns. • Integration with third-party applications. • Collaborate with HR, IT, and analytics teams to ensure consistent learner data and reporting foundations. • Understand AI concepts such as recommendations, automation, and intelligent insights at an applied level, without owning model design. • Support reporting using Plateau reports / Stories. • Work closely with HR, L&D stakeholders, and technical teams. • Prepare functional documents, test scenarios and Configuration workbooks. • Manage content integration (SCORM/AICC packages). • Ensure compliance with enterprise SDLC, data privacy, security, and responsible AI guidelines. • Apply AI assisted techniques to improve learning recommendations, completion tracking, and operational insights. • Leverage pre built AI capabilities within SAP and adjacent platforms (e.g., intelligent recommendations, automation, insights) to enhance learning outcomes. Analytical/Decision Making Responsibilities: • Demonstrate, by example, in-depth knowledge of the EY competency principles and practices, including coaching, learning and mentoring. • Leader and team player – sets example for business analysts and others to follow • Create an open, honest, accountable and collaborative team environment Knowledge and Skills Requirements: • SAP SuccessFactors Learning configuration and delivery expertise. • Strong understanding of learning management, compliance, and development processes. • Exposure to other SuccessFactors modules (e.g., Employee Central and Talent Modules). • Configure learning items, curricula, programs, certifications, and compliance training. • Handson LMS integrations with HR Core, Recruiting, Onboarding. • Strong knowledge on OCN integration with external content providers. • Experience in LMS imports. • Experience in custom reports and dashboards for learning analytics (SAC/ORD). • Experience using AI assisted tools or copilots for delivery, analysis, or documentation. • Working knowledge of automation or intelligent insights in L&D contexts. • Experience with reporting, learning analytics, or content strategy. • Good knowledge of learning processes and compliance training • Strong communication and documentation skills. Other Requirements: • Excellent communication. • Interpersonal skills to interact with business users and provide training/support. Job Requirements: Education: • A degree in Computer Science and/or a business related degree or equivalent work experience Experience: • Minimum of 10+ years experience in SuccessFactors Learning Management. • Minimum 5+ End to End implementation experience or support projects in SF LMS . • Experience in global HR/talent management processes. • Work experience in a professional services industry preferred. Certification Requirements: • SAP Certified – Learning Management. • At least one additional Talent Management module.