About this role
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview Applies engineering principles to improve product and process quality and fulfills customer needs to ensure customer satisfaction. Job Requirements Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems. Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders. Handling escalated and unresolved calls from less experienced representatives. Recognizing sales opportunities and preventing the loss of existing business. Partnering with production to conduct daily inspections for quality adherence, while concurrently contributing inspection insights to cross-functional improvement initiatives. What your background should look like Generally requires Bachelors degree in appropriate field or local equivalent.