About this role
Auto req ID: 62357 Title: Program Mgr HDFS Job Function: Product Management Location: CHICAGO Workplace Category: Hybrid Company: Harley-Davidson Financial Services Full or Part-Time: Full Time In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Harley-Davidson Financial Services, a wholly-owned subsidiary of Harley-Davidson, Inc., offers a wide range of financial products and services to motorcycle enthusiasts and Harley-Davidson dealerships, helping make the ride attainable for all. Are you ready to ride with us? Job Summary Responsible for planning, program development and administration of select HDFS programs and products. Key elements of this position will include, but are not limited to, the following: (1) Development & Management of the value proposition including product definition and pricing strategies (2) Definition and direction of product success factors such as sales support, point-of-sale material needs, training needs, and consultative actions with Dealers and Finance & Insurance Consultants (FICs). (3) Management of product providers including the establishment and monitoring of Service Level Agreements, provider benchmarking, and prioritizing provider actions (4) Developing and enabling channel strategies and tactics in conjunction with Sales, Marketing, Partners and other necessary internal support functions (5) Serving as initial point-of-contact for product/provider issues (6) Develop and manage annual program budgets and monitor program performance to deliver annual income goals. (7) This position will leverage data, information, and Company resources in a manner that allows for the insight to drive product profit improvement and growth. Job Responsibilities Manage product provider relationships; ensure continued availability of required products and support. Monitor marketplace, product performance and complete ongoing assessments, provide analysis and recommendations based on customer satisfaction performance. Forecast program market positioning, volume, pricing strategy and revenue and produce supporting business cases. Own, develop and manage the annual business plan and budget for selected category of products. Enable/maintain program resources, vendors, platforms, tools, reporting and resources to ensure delivery of program benefits and channel strategies. Evaluate and maintain providers with product, pricing, service and claims strategies that support sales and profit objectives. Recommend new and enhanced products, services & distribution opportunities based on market needs, customer research and business goals. Develop business case, conduct financial analysis. Work with key business stakeholders to develop promotional plans that drive sales of products and services. Support enablement and administration of incentive and promotional programs. Education Requirements High School Diploma or Equivalent Required Education Specifications Bachelor’s degree in related field of study is preferred. Experience Requirements Typically requires a minimum of 8 years of related experience Demonstrated success in leading product analysis and product volume improvement initiatives. Ability to read and interpret financial and business reports pertaining to product profitability and performance and take data and develop actionable business initiatives. Ability to influence and work with others; Excellent communication skills; Customer focus; Strong teamwork skills D emonstrated ability to take the initiative and achieve results in a fast-paced and changing environment. Strong strategic thinking and analytical skills Prior operational and industry knowledge; experience managing similar or related products/programs preferred. The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience. We offer an inclusive compensation package for all full-time employees including, but not limited to, bonus programs, health insurance benefits, a 401k program, onsite fitness centers, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here . Applicants must be currently authorized to work in the United States. Direct Reports: No Travel Required: 10 - 25% Pay Range: $95,400 - $147,700 Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer Relocation: This position is eligible for domestic relocation assistance (within posted country) #LI-HDFS