About this role
W Sephora piękno oznacza poczucie bycia dostrzeganym, docenianym i silnym, zarówno indywidualnie, jak i zespołowo. To głębokie więzi z innymi, celebrowanie różnorodności i inkluzywności, odkrywanie swojego potencjału i zmienianie świata na lepsze każdego dnia. Razem tworzymy piękno. Role Purpose The HRIS & Benefits Administration Specialist is responsible for providing day-to-day operational support for HR systems and managing the company’s benefits and wellbeing portfolio. The role combines strong technical aptitude, user-centric service delivery, and close collaboration with HR, HRIS, and HRIT teams. Key Responsibilities HRIS & HR Tools Support Provide daily support to end users of HR systems and tools, acting as a first point of contact for HRIS-related inquiries Troubleshoot system issues and coordinate resolution, including collaboration with HRIT and external vendors Work with a ticketing system (e.g. ServiceNow) to manage incidents, requests, and system enhancements in line with SLAs Support and actively contribute to project teams involved in the implementation of new HR tools and the development of existing HRIS solutions Participate in user testing, data validation, and system configuration activities Support change management initiatives by creating, updating, and maintaining user guides, manuals, FAQs, and other navigation materials for HR systems Ensure clear, user-friendly communication of system changes and enhancements Knowledge of SAP SuccessFactors is considered a strong asset. Benefits & Wellbeing Coordinate and manage the local benefits and wellbeing portfolio Monitor and analyze ROI of benefits, including employee satisfaction, utilization, and perceived usefulness Track market trends and best practices in benefits and wellbeing to ensure competitiveness and relevance Support the implementation and development of new or existing benefits, including employee communication and documentation Drive wellbeing initiatives and actively engage employees through the cafeteria / benefits platform Key Skills & Competencies Required Fluent Polish, English proficiency at minimum B2 level, with the ability to work effectively in an international environment Strong proficiency in MS Office, particularly Excel and PowerPoint Tech savvy, with the ability to quickly learn and efficiently navigate new IT systems and tools Strong systems orientation and ease in troubleshooting technology-related issues Excellent communication skills, with the ability to explain technical topics in a clear and user-friendly way Strong focus on internal customer experience, with a proactive and solution-oriented mindset Ability to work effectively across teams and functions Personal Attributes Detail-oriented and well-organized Service-minded with strong ownership and accountability Collaborative team player with a continuous improvement mindset Our offer: Stable employment based on employment contract through an external company Benefits cafeteria Flexibility with working hours and an option of occasional home office Trainings, upskilling Plenty of opportunities to work with international teams (mostly with France and Czechia) U nas znajdziesz : • Społeczność , w której ceni się autentyczność, a siła naszych różnic napędza nas do działania. • Kulturę wzmacniania, uczenia się i rozwoju, która oferuje narzędzia, przestrzeń i możliwości do nauki i wprowadzania innowacji. • Pracę , która daje satysfakcję. Od codziennej współpracy z klientami po inspirowanie całej branży – każde działanie ma znaczenie. Dołącz do nas i stań się częścią czegoś pięknego . W Sephora cenimy różnorodność i jesteśmy zaangażowani w tworzenie i promowanie środowiska sprzyjającego integracji wszystkich osób.