About this role
Job Title Federal College Work Study-Student: Office Student Career Preparedness- Front Desk Associate
Agency East Texas A&M University
Department Student Career Preparedness
Proposed Minimum Salary $10.00 hourly
Job Location Commerce, Texas
Job Type Student Worker
Job Description Position Type: On-Campus Student Employment Pay Rate: $9.00 – $12.00 / hour Work-Study: Federal/Texas Permit Required Schedule: Part-Time (Mon–Fri, 8 AM–5 PM window) Employment Dates: August 20, 2026 – May 14, 2027 Dress Code: Business Casual
The Office of Student Career Preparedness is seeking a dependable and customer-focused Front Desk Associate for the 2026–2027 academic year. Our office educates and empowers students and alumni of East Texas A&M University to achieve employment success throughout their college careers and beyond. As a Front Desk Associate, you will serve as the initial point of contact for visitors, manage daily office flow, and support career services initiatives.
KEY RESPONSIBILITIES
Customer Service & Front Desk Operations
• Welcome visitors, answer phone inquiries, and assist students, staff, and employers with care and professionalism. • Serve as a primary resource and referral contact for campus guests, directing them to appropriate resources. • Maintain a clean, organized, and welcoming front desk, lobby, and kiosk area; monitor office supplies and remove outdated promotional materials. Administrative & Digital Support
• Schedule student appointments with career advisors and maintain office logs. • Review and process incoming employer job postings within the Handshake platform. Maintain and update office spreadsheets, records, and digital
Teamwork & Professional Development • Collaborate and maintain consistent communication with supervisors and career staff. • Participate actively in mandatory student staff meetings and scheduled training sessions (Fall 2026 / Spring 2027). Perform other assigned duties to support overall departmental operations.
QUALIFICATIONS & REQUIREMENTS
• Work-Study Permit: Must possess an approved Federal or Institutional Work-Study permit for Fall 2026 – Spring 2027. • Academic Standing: Currently enrolled student (Freshman, Sophomore, Junior, or Senior classification) with a minimum cumulative GPA of 2.0. • Availability: Ability to work flexible part-time hours within office operation hours (Monday – Friday, 8:00 AM – 5:00 PM). • Work Authorization: Valid U.S. work authorization is required. • Professionalism: Adherence to business casual attire during working hours.
DESIRED SKILLS & COMPETENCIES
• Strong customer service orientation, phone etiquette, and active listening skills. • Excellent verbal and written communication skills with strong attention to detail. • Proven ability to multitask, solve problems, and remain organized in a fast-paced environment. • Demonstrated punctuality, trustworthiness, self-motivation, and a strong work ethic. • Proficiency with general computer applications (MS Office Suite, Google Workspace, typing, web research). • Preferred (Bonus): Knowledge of Handshake, Adobe Creative Cloud (InDesign/Photoshop), and social media platforms.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.