About this role
Job Title Student Worker: Registrar's Office/Graduation- Office Assistant
Agency East Texas A&M University
Department Registrar
Proposed Minimum Salary $12.00 hourly
Job Location Commerce, Texas
Job Type Student Worker
Job Description Job description Student workers in the Registrar's Office/Graduation Office serve the University by assisting current students with questions; providing excellent customer support and service, and ensuring satisfaction within the office environment.
Student workers will be expected to display professionalism, courtesy, and competence in all duties such as:
• Assist Graduation and DegreeWorks Coordinator with various aspects of graduation including preparing for ceremonies, planning and staging, and duties the day(s) of graduation • Mail correspondences to students, such as diplomas, Academic Distinction medallions, etc. • Update and review student records within the Banner system and DegreeWorks • Answer phone calls made to the Graduation Office's main number • Scan and index sensitive documents into Laserfiche repository for processing and retention • Shred sensitive documents after required holding time has expired • Assist Registrar Staff during campus-sponsored events such as Mane Event and Graduation ceremonies • Other duties as assigned
Knowledge & Skill Requirements:
• Customer Service • Computer Knowledge • Quality Focus • Problem Solving • Listening • Phone Skills • Multi-tasking
Position details Job title: Student Worker Position type: On Campus Student Employment Work-Study program: No
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.