About this role
About Sunrise Senior Living
Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
Activities & Volunteer Coordinator – Lead Resident Engagement & Create Meaningful Connections At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you'll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction. What You'll Do:
• Plan, implement, and evaluate resident-centered engagement programs and events • Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care • Supervise team members, volunteers, and concierge staff • Recruit, onboard, train, and retain volunteers; build community partnerships • Track participation, satisfaction, and engagement metrics to improve programming • Manage engagement documentation, calendars, reporting, and technology platforms • Lead concierge operations, delivering exceptional experiences for residents, families, and visitors • Support budgeting, staffing, scheduling, and operational planning • Partner with Sales and Resident Care on move-ins and ongoing engagement • Ensure compliance with safety, regulatory, and Sunrise quality standards What You'll Bring:
• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management • Proven ability to lead teams and manage multiple priorities • Strong organizational, communication, and event-planning skills • Experience with volunteer/engagement technology and reporting preferred • Sound judgment in a fast-paced environment • Passion for creating meaningful resident experiences • Valid driver's license, if required Activities & Volunteer Coordinator | Resident Engagement | Volunteer Services | Concierge Operations | Senior Living | Memory Care | Event Planning
Pay Range: 51,480.00 - 68,640.00 Employment Information
This position is subject to applicable provincial employment standards.
Equal Opportunity Employer
Sunrise Senior Living is committed to providing equal employment opportunities across Canada.