About this role
Company: ClaimsPro LP
Claims Triage Adjuster, Night Shift, Remote- Anywhere in Canada
Compensation range: $0.00 - $0.00 hourly Overview We have an existing opportunity for a Claims Triage Adjuster (Night Shift) to join our team! This is a remote position that can be situated anywhere in Canada.
This night shift after Hours Desktop / Remote Adjuster role supports national/regional operations to ensure that after hours claims are triaged according to defined national or regional expectations. This is an after-hours, remote / desk top role. The shift is Monday-Friday from 4:30pm-12:30am on call working from home.
Job Responsibilities and Expectations
• Monitor after hours claims line • Triage new claims against national/regional expectations • Meet or exceed Client KPIs • Reliability and availability to answer calls when they come through
Qualifications & Experience
• University degree or post-secondary education related to insurance • Minimum of 2 years’ relevant experience • Some Experience with property claims (Wind, Water, Fire, etc.) is an asset. • Equivalency in combination of education and experience will be considered. • Ongoing commitment to education and learning. • Effective analytical skills, including identification of cause and effect dynamics • Good investigative manner • Adjuster’s license, or currently pursuing CIP designation is required.
Organizational Alignment:
• Operational effectiveness and efficiency • Customer Service: offering “best-in-class” experience/services to our customers. • Quality: Providing timely and quality responses to customers
Key Performance Factors:
• Create and build relationships within Emergency Claims Services • Meet or exceed contact timelines
Environment/Working Conditions
• Ability to work from home. • Quiet work environment to be able to accept and traige calls during 8 hour shift. • Positive team dynamics.
Competitive Compensation: $20-21/hour.
We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process
Unsolicited Outreach Statement – Recruitment Agencies We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies to not contact our employees or managers directly to present candidates. Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
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