About this role
THE POSITION IN A NUTSHELL
Sciens Building Solutions is seeking an experienced ERCES/BDA Systems Technician with programming, commissioning, and troubleshooting capabilities and experience. This position will work closely with our sales team, field project teams, and clients to ensure a sound design, and seamless installation and commissioning of our ERCES solutions. This is a key position for our growing team and requires attention to detail in all aspects of executing projects. Customer and employee interface requires a high degree of effective human relations. Communication skills, both verbal and written, are important elements of the position.
WHAT YOU’LL BE DOING (and doing well!)
• Responsible for reviewing system layouts and coordinating with engineering, project management, and sales departments for successful project execution. • Produce field surveys and daily project logs of activity. • Responsible for programming, commissioning and final acceptance by customers and Authorities Having Jurisdiction (AHJs) of complex Emergency Radio Communications Enhancement Systems (ERCES) systems. • Produce detailed commissioning and inspection reports in accordance with NFPA. • Responsible for complex troubleshooting and effective resolution. • Responsible for delivering projects on schedule and within cost budgets. • Responsible for programming systems via laptop computers. • Oversight for project inventory and responsible for vehicle inventory. • Ability to work under tight deadlines. • Provide support, guidance, and expertise to the other technicians. • Customer-focused, skilled in project and people management. • Ability to manage job scheduling and job progress in an efficient and cost-effective manner, with a strong focus on quality. • Proficient in issue resolution. • Excellent organizational, decision-making, and communication skills. • Knowledge of OSHA safety standards. • Ability to travel occasionally overnight as needed.
WHAT WE LIKE ABOUT YOU!
• Two to five years of experience in a technician role within the radio communications industry. • Experience with: Public Safety Land Mobile Radio (LMR), including trucking, cellular technology, Distributed Antenna Systems (DAS), and data networking. • Experience with Public Safety simulcast & P25 Radio Systems, and cellular-based technologies & associated testing parameters. • Ability to program and commission mid-range ERCES systems using a laptop computer. • Must be familiar with NFPA and IFC codes for Emergency Radio Communications Enhancement Systems. • Familiar with best practices and RF testing installing coaxial cable and antenna consistent with project requirements and according to local jurisdictions • Familiar with best practices on installation, testing, commission, certify, maintenance and repair of Public Safety & Cellular Bi-Directional Amplifiers (BDAs), and associated telecommunications and network equipment which impact government and public safety operations for external and internal customers. • Familiar with Public Safety and/or Cellular coverage studies, isolation tests, cable & antenna line sweeps, and acceptance certifications for BDA/DAS projects. Document test results and generate associated system reports for system acceptance. • Strong customer service skills and a proven ability to work with both internal and external customers at all levels in a professional and encouraging manner. • Ability to read and interpret ERCES project drawings and specifications. • Strong verbal and written communication skills. • Strong leadership and time management skills; and the ability to multi-task.
NICE TO HAVE…
• GROL FCC license is a plus. • Strong social skills, specifically in the areas of service, coordination, persuasion, and instruction. • Skilled in complex problem solving. • Technical skills, and an understanding of ERCES design. • System certifications for products represented by Sciens, and for products of other manufacturers similar to those represented by Sciens.
WHAT WE’RE BRINGING TO THE TABLE
• Competitive salary based on qualifications. • Paid time off plan and holidays. • 401(k) matching. • Short term and long-term disability. • Medical, dental, and vision plans with options. • Life insurance. • Company cell phone, laptop, and vehicle. • Professional career development opportunities. • Tuition reimbursement.
Pay Rate: $28-$38 hourly, depending on experience