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ERP System Operator @ SBA

RockvilleOnsiteFull-time
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About this role

ERP System Operator

Join a Global Digital Transformation Team Are you passionate about ERP systems and eager to make a direct impact on business operations across a global organization? We are seeking an ERP System Operator to play a key role in supporting, optimizing, and enhancing our enterprise systems while serving as a critical link between headquarters and local business teams. In this role, you'll collaborate with cross-functional stakeholders, drive system improvements, support users across the organization, and contribute to ERP initiatives that enable business growth and operational excellence. This is an excellent opportunity for a technology professional who enjoys solving complex business challenges, improving processes, and working in a dynamic international environment. What You'll Do

• Manage and support day-to-day ERP system operations and administration.

• Act as the primary liaison between headquarters and subsidiary teams for ERP-related communications and initiatives.

• Provide end-user support, troubleshooting, and training to maximize system effectiveness.

• Monitor system performance and coordinate ongoing maintenance activities.

• Identify opportunities for process optimization and system enhancements.

• Participate in ERP implementation, upgrade, integration, and continuous improvement projects.

What We're Looking For

• 3+ years of ERP system administration, operations, or support experience.

• 5+ years of experience participating in ERP implementation or enhancement projects.

• Experience with ERP-related development technologies, such as:

• SAP ABAP

• Oracle Forms

• Java

• Similar ERP development platforms and tools

• Strong analytical and problem-solving skills with the ability to troubleshoot technical and business process issues.

• Excellent communication skills and the ability to effectively collaborate with business users, IT teams, and global stakeholders.

Preferred Qualifications

• Experience supporting global ERP environments or coordinating ERP operations between headquarters and international subsidiaries.

• Understanding of ITIL-based IT Service Management (ITSM) processes and best practices.

• Ability to analyze business processes and recommend innovative system improvements.

• ERP-related certifications such as SAP Certified Application Associate, Information Processing Engineer, CPA, or equivalent.

• Proven ability to bridge the gap between business requirements and technical solutions.

Why Join Us?

• Be part of a growing global organization investing in digital transformation.

• Work on high-impact ERP initiatives that directly support business operations.

• Collaborate with international teams and diverse stakeholders.

• Contribute to continuous improvement projects that drive efficiency and innovation.

• Gain exposure to enterprise-scale systems, processes, and technologies while advancing your career in a dynamic environment.

The anticipated salary range for this position in Maryland is $88,275 to $117,700 plus annual bonus, when eligible. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to: the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Benefits: · 13 paid holidays · Vacation time · 401K match · Medical, dental and vision benefits effective day one of employment

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