About this role
The Oldest Fine Leather Goods House in the World Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.
Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations. Delvaux Video http://www.youtube.com/watch?v=I0j0zMebgbI
HOW WILL YOU MAKE AN IMPACT? You will be part of a dynamic Maison where you will develop and take your career to the next level. The objective of this role is to achieve individual and sales objectives, developing and servicing the customer.
Key responsibilities:
• Welcome, advise and retain local and international customers at Delvaux by offering an unforgettable client experience and build a solid client relationship;
• Develop sales and achieve the goals set by the commercial director;
• Verify and manage stocks status and replenish the corner to meet constantly customer needs;
• Participate in the continuous improvement of quality of service and hospitality towards customers;
• Acquire a large knowledge and understanding of our product lines to build a close relationship with clients and increase sales;
• Represent the brand image by maintaining the highest standards of visual merchandising, housekeeping, and Delvaux standards;
• Provide feedbacks on sales, customer profiles, and product performance to your manager.
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
• At least 5 years of experience in retail luxury with a significant client’s portfolio;
• Demonstrate a strong sales mindset and identify business growth opportunities;
• Excellent presentation and passion for the brand;
• Strong communication skills and positive attitude;
• Team’s spirit
WHAT MAKES OUR GROUP DIFFERENT?
Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.
• We value freedom, collegiality, loyalty, and solidarity.
• We foster empathy, curiosity, courage, humility, and integrity.
• We care for the world we live in.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals: 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call 2nd Stage – Interview with the Store Manager 3rd Stage – Interview with the Human Resources Manager 4th Stage - Interview with the Managing Director for Europe & ME